Lance V.
Great Vendor, Goes the Extra Mile
Customer service isn't dead. Ben's Cycle makes it easy, with a great inventory, quick delivery and friendly service.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Lance V.
Customer service isn't dead. Ben's Cycle makes it easy, with a great inventory, quick delivery and friendly service.
John E.
I received the order in two days. It was exactly what I needed and ordered and was an excellent value.
Jon M.
Great prices and your first purchase is free shipping!
Customer
extremely helpful advice and shipped immediately
airbonner
This order was fairly complicated but you did great.
Ice Bikes of B.
We own a company called Ice Bikes of Buffalo and were in need of studded tires, even though its in the middle of summer. Ben Cycle took care of us fast, efficient, were professional and helped us out. Thanks for all the help.
Alex
They were responsive and helped get everything to me on time and the merchandise was as advertised.
John K.
Grest descriptions on the website helped me find the replacement parts I needed with just a couple clicks, and also let me know the specific tools I'd need. Deliver was quick and packaging was organized and minimized. Fantastic .