Brian
Just a basic (small) order
but handled well and fast and accurately. You don't have to be dropping k's to get great Customer Service.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Brian
but handled well and fast and accurately. You don't have to be dropping k's to get great Customer Service.
Customer
Excellent products, prices, and service. Have ordered from Ben's in the past, will order from them again in the future.
Kermit
Ben's Cycle had a lot of options to choose from at great prices. The products I purchased were developed specifically for Bike polo. This company has helped to progress the sport through quality products with well thought out designs. I would highly recommend them and will be back for any and all of my future bike polo needs.
Customer S.
Shipping was very fast, no issues with the website and product came in as-promised condition.
June W.
I needed two Fyxation tires for my hybrid bike - Ben's not only had them in stock, the right size, at a very good price - they also got them to me in 2 days with free shipping! I am very impressed.
AT
Great prices and fast delivery. Thanks Ben's Cycle!
Clay
VERY helpful and patient staff. Fast shipping! Extensive selection. Internet inventory is accurate to one item! VERY well designed website with lots of product detail. Will definitely be my first stop for shopping from now on.
Customer
Not much to say--ordering and checkout was easy, and product shipped (well packaged) quickly.