Customer
100% satisfied!
The only place that had what I needed
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Customer
The only place that had what I needed
Customer
Ben's cycle website was easy to use. The shipment was quick and well packed and the product was as advertized. I would have not reservations about purchasing from this vendor again.
Jake
Ben's seems to have a lot of those niche products that other places don't carry, especially from Japanese makers. Order and shipping is reasonably fast, packing is professional and prices are decent. No worries.
Brent S.
Hard to get/ high quality components with Prices that are great, shipping is fast, very responsive to my email questions. I've had a couple orders with Ben's Cyclce and will do more business with them in the future for sure.
CMK
Great product as expected and fast delivery.
Miltiadis P.
My item was shipped really fast with detailed information. I will buy again from them!
Chris
Ben's Cycle has helped me build 2 custom mountain bikes over the past 2 seasons. In both cases they helped me select my components, ensure compatibility, and find great prices on comparable parts. They also offer professional fitting services to make sure the final few adjustments make for a comfortable ride!
Customer P.
this was a very good buy. the item was perfect and the shipping was super fast. I'll recommend this seller.