James
Good shop
Ben's usually has hard to find items at good prices especially when free shipping is included. If you've a question and call, the person responding is knowledgable about the product and cycling in general.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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James
Ben's usually has hard to find items at good prices especially when free shipping is included. If you've a question and call, the person responding is knowledgable about the product and cycling in general.
Customer
Very easy shopping. Prices are great. Got my order a day ahead of schedule.
Customer
My order was shipped very quickly and received promptly with very secure packaging that completely protected my order.
Extremely satified C.
Needed crank set in a rush for horrible hundred event. Excellent customer service and crank set came with in 48 hours. Thanks Ben's Cycle!!!
A M.
Very quick turnaround for an item with free shipping. The packaging could have been more robust, but everything worked out fine
DavidHasselhoff5
I stumbled on to Bens Cycle to look for Hardcourt bike polo equipment as there is not a local source. I found the mallet I wanted on their mallet builder. It was in my hands in just a few days. It was packed well and with in 30 mins it was ready to tear up the court. Thank you!
Buddy
They are VERY helpful, friendly and Fast! Thank you Ben and team.
Kevin F.
They had the product I needed at the right price and delivered within a week. No complaints.