customer
They don’t return phone calls
Alyssa called me about a delivery question and I have called back twice now and haven’t gotten a response. What’s the status of my order!

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 99 reviews with 1 star · Clear filters
customer
Alyssa called me about a delivery question and I have called back twice now and haven’t gotten a response. What’s the status of my order!
Philip O.
Purchased item, turns out to be faulty, contact support they waste my time and advise to contact a different region, different region advises they'll ring me straight back when they're expert is back in the office, never received a call back. They took payment of over $1000.00 and i have nothing to show for it. I feel robbed. In my opinion don't by Quickjacks
customer
poor service, part unavailable have to wait three months for shipment.
Scott S.
I purchased the Ranger DST-2420 Wheel Balancer for my landscape company to be used 2 to 3 times a month. After approximately 14 months, it broke. I called (and waited for a half hour on hold) and they said to replace the board, which I did, but it didn't fix the problem. I then called all the service companies they recommended in my area but they all told me that they didn't work on them. I hired a company from out-of-state to come and fix it. He charged me a ridiculous amount of money for mileage but after 2 appointments, he did fix it. He told me I would be better off getting rid of it because it is a very poorly built product.
Scott B.
Poor, Poor Quality Control and Customer Service. My GrandPrix lift was packaged poorly for shipping and came in all damaged and scratched with tears in the rubber bumpers. Their only remedy is to give you a free oil drain and send you touch up paint. Additionally, their own hydraulc line fittings don't match up with the actual fittings they supply on their own pump. It's like they don't even bother with quality control. When you pay $100.00 extra to have a service company come out and change the fittings so you can use your $3,000 lift, they won't reimburse you and give you the run-around with a customer service agent who mumbles and says he has no supervisor for you to take the issue up with. Very, very disappointing. Wished I would have bought a Rotary Lift now.
Michael C.
The absolute worst experience, damaged parts, missing parts, wrong parts, parts that were not welded, horrible at calling you back, horrible instructions, 3 months to finally get a running lift.
Ricks A.
Have not received order. Called 3 times. Now I was told to call ups. Should have bought product somewhere else.
Stan R.
Tried to charge me $95 for lift gate service after order was already processed with free shipping. There is only one LTL carrier in my area and both of their trucks have lift gates. Nor does the company charge for lift gate service. So I cancelled order and will never return.