Chuck Q.
Worst company ever
Worst company ever! Horrible staff, horrible support. Literally told me it would be an extra $800 if I wanted the lift to show up undamaged!

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 99 reviews with 1 star · Clear filters
Chuck Q.
Worst company ever! Horrible staff, horrible support. Literally told me it would be an extra $800 if I wanted the lift to show up undamaged!
Monica R.
The customer service was the worse I have dealt with in my 15 years working with vendors. I had questions and nobody was educated on the Cool boss that they sale. I was not informed that a manuel was not going to be shipped as well. Parts were missing and when I contacted the support I received my emails saying my ticket was going to be closed more than the actual answers I needed. I was planning on buying 7 more Cool Boss but after this I will not recommend or do any purchasing with this company again Thank you
John
two reorders for product that was damaged and missing parts. they returned calls and e-mails in weeks not hours. will never ever do business with them again!