Greg W.
The lift has not yet been delivered but…
The lift has not yet been delivered but so far the ordering experience has been great. Michelle Zeier contacted me right away after placing my order online and answered all my questions.

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 195 reviews with 5 stars · Clear filters
Greg W.
The lift has not yet been delivered but so far the ordering experience has been great. Michelle Zeier contacted me right away after placing my order online and answered all my questions.
customer
Very good experience
nathan M.
My overall experience had the capability of going either direction, especially after reading old reviews. But, it seems Bendpak is taking their old reviews very seriously and have developed a completely different approach to customer service and satisfaction. My lift arrived damaged. Not necessarily Bendpak’s fault. The company that delivered the lift did not follow the forklift instructions on proper lifting that was posted.... with pictures.... on the ends of the packaging. I was concerned that I would end up in a three-way dispute between shipper, Bendpak, and myself (based on reviews from years previous). Fortunately, Bendpak was able to make things right without delay and supplied some touch up paint and replacement items for the damaged parts. These items were shipped extremely quickly, and ended up not slowing my install of my lift at all. I spoke to multiple reps and they all maintained open communications as they needed to have two different departments handle two different issues. Should I need another lift, or anything offered by Bendpak, I will not hesitate to go to them first!
PAT M.
Absolutely loved the mini/toy lift as do my customers. GREAT IDEA!
Richard M.
Recently purchased a QuickJack 5000 thru Costco and extender kit direct from BendPak. I have been in the auto industry most of my life and this jack is awesome. Easy to assemble and works as promised both on my Audi TT and Chrysler mini-van. I did have a minor issue with one of the air fittings but their customer service handled it immediately and well. To me this is a 5-star company for both product and service. Rick M.
Thompson's A.
bendpak's customer service is second to none . my next lift will definitely be a bendpak
Shiloh
BendPak Lifts are the best
customer
Great customer service. Thanks!