BendPakReviews of bendpak.com

Bendpak has always been the standard in the automotive industry, at least for the my first 25 years in the industry. I purchased a 4 post lift with roll jacks, with in 2 weeks had a problem with one of the roll jacks that stopped working. There service tech sent me a email on how to repair it myself, on a piece of equipment that had been in service for 2 weeks? No problem stuff happens. 3 weeks after that a ranger balancer that had been in service for about 5 weeks decided to let the smoke out. According to their service tech it would be 1-3 days for a tech to get to me because they did not have one in my area ( I am a hour away from Atlanta, I recall that being a big city?) and then 5 days to order parts after that. Well...... if your reading this review you probably know how we pay for tire machines and balancers, by balancing tires. If you are not in a hurry maybe this equipment is for you.

Have a 3.5 year old tire balancer and can't get anyone to fix it. Spent $1000 in parts with their tech support and it still isn't fixed. They told me i'm out of everyones area and offer no other help to get it fixed. Don't buy Ranger!!!! They don't support their own equipment.

Surprisingly I thought ordering direct from the source was the best way to go, but that was far from the truth. Ordered their latest model QuickJack 6000XLT from Kat Ladosky over the phone. She seemed nice but was not responsive when I had issues with the order and wanted a return/refund. The items delivered were damaged and the 2 boxes were busted open. Called Kat several times leaving messages and emails with no response? After the 5th phone call, Kat said they will schedule for FEDEX to come pick it up. That didn't happen till 2 weeks after that phone conversation and had to deal with the 3 big boxes taking up much space in my garage. Really convenient. After Bendpack received the items, they still did not refund the money back to my card. Had to call my credit card company to get the funds back. Pretty damn unethical and irresponsible with their service and way of doing business. Will never order from this company again. Wasted a lot of time and effort to get this item returned with much frustrations. Don't bother buying from this company.

I have been trying to get in touch with you people for 2 1/2 days with no response. I purchased a lift and the certified BendPak installer said there was a bad pump. it wouldn't lift up even with or without a viehicle on it. My ticket #31767 was issued. If I don't hear baack today I will send the damn thing back and look someplace else. I will be needing a total of 6 or 7 lifts so someone would like my business. Dave Swenson 605-610-6888

It would take too long to actually describe how many things have gone wrong with this company, the delivery, technical service, and parts delivery. Very disorganized from the top to the bottom. I have had a car stuck on this brand new, expensive piece of chinese junk for weeks.

Product is fine - just fine. Customer service is TERRIBLE. Ther website and information disclosure about what you are buying is terrible. READ CAREFULLY. Price is expensive. W

Good luck returning a product direct from bendpak. Purchase through Amazon if your unsure of what you are purchasing.

Have been waiting on replacement cylinders since February.