Benchmark Insurance Group of TexasReviews of benchmarkbroker.com

I have many policies but the documents do not have the property addresses on them. It creates a lot of confusion.

They made me switch policies on my 21 houses by telling the existing policy was no later available two weeks before it expired knowing I didn’t have time to shop or compare

I had used Benchmark in the past on an investment property we bought and they really took are of us in the short time we had to provide insurance. Recently I had contacted them again on another property that we trying to buy and they were quick to get us an insurance quote and the rider before closing. I will definitely be using them again!

I would like e-mail reply from Service Support that they have sent proof of insurance to mortgage companies, etc. Just an acknowledgement that the request is done.

I have been with Benchmark for over 7 years, and I have always had friendly & helpful service!

Poor cpmmunication

Joseph Chavez helped me with homeowners insurance. He explained everything in detail, and never let a question go unanswered. He responded so swiftly to my emails. He is the reason behind my five star review.

I never get a call.back when i leave messages. Homeowners ins went up again and i called for a review of my acct, in hopes of finding a more economical fee...still waiting.