Bell Helmets is listed under Motorcycle & Powersports.
Bell Helmets (bellhelmets.com) has 15 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Robert W.
I purchased a Bell Moto-10 Spherical Evade White/Blue in June 2025. Having worn it for only 7 MX practice days the white area around the goggle opening is discolouring with yellow splotches. I have emailed Bell UK 3 times with no response. Tried the USA email, they said email UK... Customer service is no existent
Liz, W.
It's not hard to get this right. Online selling 101. I bought a helmet online. It arrived. I decided it was too big and processed a return. Before posting, I had a query about the courier being used. After 3 weeks, and 3 emails - I'm still waiting for some Bell 'customer service'. Don't really give a fig how good their helmets are, I judge a company on their response when things go wrong. 1 star. Only because there isn't a 0 star. I'm off to Bells competitors. Never to return.
Willy
Bell helmets don't meet the safety standards needed for mountain bike competitions, but are priced as though they do. Be warned, don't buy bell. Get something similar priced or cheaper that has meets safety standards.
Aclivity
Bell-Giro stand behind their products. Their customer service rep Caitlyn Mercer is an upbeat pro; most helpful, professional, would make any organization proud. Anyone long in business knows people are quick to complain, slow to praise. Let my words of appreciation serve as proxy for all the others Caitlyn no doubt helped but who never bothered to formally thank her. Two thumbs way up, a solid 10. These folks deserve, merit your business.
Cj M.
Where to begin, My son purchased the bell 10 helmet back in the summer and I'm very grateful for his purchase! On the 9th of September he took a nasty spill and was transported by helicopter to a trauma center ,Not knowing how severe his injuries were until I had arrived at the hospital ,The Dr let me know that he was very fortunate to be alive but the headgear he was wearing sustained most of the impact which saved his life ! He suffered a fractured skull and bleeding on the brain ,after 11 days In ICU he was cleared to get get his shoulder repaired which took 4 plates and 22 screws! And it's now the 5th of December and we are back where we were on the 9th of September seeing the Nuro Dr for his last visit !!!! Just want to say Thank you for your product ! It saved my child's life and I'm forever grateful 🙏 And when he is able to ride again he only be wearing a Bell helmet ..
Rick S.
Wow! Just wow!! After purchasing a helmet last year, a faulty part (nothing which affected safety) broke. I emailed the company and dealt with Caitlyn. Three days after sending her pictures of the damage, she sent a BRAND NEW HELMET to us. I emailed on Thursday and had it at my door Sunday morning. This level of customer service is unprecedented these days. Thank you so much Caitlyn and Bell helmets for ensuring you have a customer for life. I am beyond impressed. Caitlyn showed both professionalism and urgency. Wow. Just spectacular.
Robert B.
Ordered and paid for a special order GT6 carbon helmet in March 2021. I got in touch with Bell and was told throughout the year that the helmet is being homologated etc. etc. Latest update is that production might / might not be on the way, but the special order will be 2nd priority, so still no end in sight. It's not an issue waiting for the helmet, but very disappointed that the company is taking money for an unreleased product. Racing season is starting soon, so will need to look somewhere else.
