Bell HelmetsReviews of bellhelmets.com

Bell-Giro stand behind their products. Their customer service rep Caitlyn Mercer is an upbeat pro; most helpful, professional, would make any organization proud. Anyone long in business knows people are quick to complain, slow to praise. Let my words of appreciation serve as proxy for all the others Caitlyn no doubt helped but who never bothered to formally thank her. Two thumbs way up, a solid 10. These folks deserve, merit your business.

Where to begin, My son purchased the bell 10 helmet back in the summer and I'm very grateful for his purchase! On the 9th of September he took a nasty spill and was transported by helicopter to a trauma center ,Not knowing how severe his injuries were until I had arrived at the hospital ,The Dr let me know that he was very fortunate to be alive but the headgear he was wearing sustained most of the impact which saved his life ! He suffered a fractured skull and bleeding on the brain ,after 11 days In ICU he was cleared to get get his shoulder repaired which took 4 plates and 22 screws! And it's now the 5th of December and we are back where we were on the 9th of September seeing the Nuro Dr for his last visit !!!! Just want to say Thank you for your product ! It saved my child's life and I'm forever grateful 🙏 And when he is able to ride again he only be wearing a Bell helmet ..

Wow! Just wow!! After purchasing a helmet last year, a faulty part (nothing which affected safety) broke. I emailed the company and dealt with Caitlyn. Three days after sending her pictures of the damage, she sent a BRAND NEW HELMET to us. I emailed on Thursday and had it at my door Sunday morning. This level of customer service is unprecedented these days. Thank you so much Caitlyn and Bell helmets for ensuring you have a customer for life. I am beyond impressed. Caitlyn showed both professionalism and urgency. Wow. Just spectacular.