Steve S.
Antiquated Processing Costs me Money
Everything seemed fine with Bellco when we got the car loan. 6 months in I paid off the loan of $28K. Called and got the pay off and sent the check. The check took over 16 days to process. I had not heard from Bellco for over a month, so I called, since I had not received anything from them stating the pay off. I was told that I had a balance of $48.77, even though I got the pay off from them (a 10 day pay off) and sent the check that day. Representative said that he was sorry but it takes longer at Bellco to process checks, longer than other banks because they are a bit behind the times. There was no ability to change the situation. So I said, fine--I will pay the amount, but I will let everyone know how Bellco operates. Not impressed, go somewhere else.