Bella Ella BoutiqueReviews of bellaellaboutique.com

It was a bit too small, the size ran small for me, for this particular item it would be better for it to run small I would recommend sizing up. The fabric was not near as soft as I would've liked either, it's ribbed.

I have made 3 different orders from Bella Ella now. On the first purchase, I was notified a few days after making the order that one of the items I had purchased was now out of stock and that I would be refunded. I was a little disappointed and the refund took about 5 days to hit my account, but I was otherwise very satisfied with the rest of my order. On my second purchase, I received 3 emails notifying me that parts of my order had been shipped. I received 2 of the packages, but the third one still hadn’t shown up. So, I went online to track my package and it still showed that it was in Utah a week after it had supposedly shipped. So, I emailed customer service asking when I could expect to receive my last package because it contained a sweater that i had planned to wear for family pictures. I was then notified that they had accidentally never shipped that package and one of the items in that package was now out of stock and i would be refunded for that item and the rest would be shipped out to me. So again, 5 days for the refund to hit my account and still waiting on my last 2 items to arrive. Earlier this week, i received one of those items.. a month after placing the order. As of today, I’m still waiting on the sweater i ordered specifically for family pictures this weekend. So, unfortunately i will have to go find something else to wear for that. On the third order, I received all of my items, however one top arrived with a black stain on the chest and shoulder. I was told i could send it back and they would refund me or send a replacement once they received it. All in all, I love the clothes I have ordered from here, and I know that mistakes happen. However, having made 3 orders and having something wrong with each order, I will sadly not be making any future purchases with this boutique.

The package I received with the two shirts was a plain white postal envelope, the two shirts were stuffed into the bag and the shirts inside were all wrinkled. One of the shirts didn’t even have a tag on it so I’m thinking it was a return. The two bras on the other hand were in black company logo bags with tissue paper, laid out flat and not wrinkled up.

I did not have a big problem with customer service, not much interaction with them. But one of the items I ordered was packaged in a packaging envelope that was too small for it and when I receive the package, it had burst open and the sweater it was hanging out. Luckily it did not get damaged in the mail, but it could have especially if the weather had been problematic in transit

Shipping and ordering were great. The dress I ordered did not fit well and a seam down the front made it flare awkwardly. I tried to leave a review on the dress about that, but they never published it.

The dress is great however the pockets are upside down so they are essentially useless.

I was shipped the wrong dress, and then the right one with snags and makeup stains on it. They did discount the dress due to the imperfections. The Heart Strings dress fit and hung well, and looked classy for a family wedding. Sleeves tighter than pictured.