Belkin InternationalReviews of belkin.com

Je viens de recevoir un dock thunderbolt 3 Pro et dès les premières minutes on se rend compte qu'il n'y a rien de Pro dans ce produit à part le prix. Arnaque complète. Je l'ai branché sur mon HP spectre x360 et mon écran AOC 4K, la connexion en DVI est perdue toutes les 30 secondes et je me retrouve devant un écran noir. C'est juste honteux pour un produit aussi cher. Même mon hub USB-c à 60€ fonctionnait mieux en HDMI. En cherchant sur le net je me rend compte que c'est un problème récurrent, passez votre chemin honnêtement. J'ai la preuve en video, dommage que l'on ne puisse pas attacher des pièces jointes à nos évaluations.

So I was convinced by Apple to buy the over priced Belkin glass screen protector as they "Offer free replacement for 5 years if anything happens". Okay great. I get a few niggles and hairline cracks which I ignore and only request a new one when I get a bigger crack and it starts peeling away in the bottom right where I can no longer use controls in that corner. I had to spend over an hour on chat getting tricked into making myself not eligible. In the end they agreed to a gesture of good will (good grief) of sending me one but only one. But oops they don't have it in stock- how that is possible Im not sure. We'll send it once it is in they said. Even though my last words were - "If I do nothing it will arrive?" and they said yes...it hasn't over 6 weeks later. I can't even get a hold of them on chat to ask so Im here. Waste of time - guess I'll go buy from a reputable dealer. Apple shouldn't be promoting such dodgy companies. Stay well away and go buy a pile of cheap protectors.

Updated 25/03/21 They have now found the returned unit! Eureka, and a replacement unit has now been sent out to me at long last. The whole process has taken a little over a month now - a shameful record of events all round. No response by Belkin UK to my comments here though. Perhaps they are hoping that by remaining silent, it will all go away. I will say that the product support team - in the Philippines I believe - have been very helpful within what they can actually influence in the UK. So, Many thanks Reg! UPDATED 23/03/21 I returned the faulty Velop to the address given and have a signed proof of deliver. So now - guess what - they say they have no record of it! Also I sent an email to Belkin ( owner of Linksys) asking them to pls review everything. I am still waiting for a response. No reply to my original post either! Original Post I have a Linksys Velop triple wifi extender system ( now owned by Belkin). One of the units has an intermittent fault and the whole system drops out now and then. After spending a whole hour on the phone with Linksys technical support ( in the States) they could not find a problem - but there is a problem!. The unit is supposed to be white plastic but it has turned yellow - perhaps it has been overheating and thus causing the intermittent fault? After yet more phone calls they agree to replace the one unit. I am then told they don't have a single unit sales pack but have to send me a twin pack. Ok I think - I'll install the twin pack and then return the faulty unit plus one more of my original setup. Oh no - I can't do that. I have to return my two to them, then and only then, they will send me a replacement - no time specified for the turnaround. This means my wifi system is now not radiating throughout the house. I am supposed to trust them, but they won't trust me. So I try to phone Belkin - and guess what you can't get hold of anybody - you have to leave a voicemail or send an email. Surely a technology company must have the means to operate a home networked support help desk. Not Belkin! So this is a salutary lesson - the big boys don't trust their customers - we are supposed to trust them - all over a £150 or less transaction. When I come to replace this system it will not be Belkin I'll definitely think twice about Belkin or Linksys now. You have been warned In case Belkin are listening the case number is 13403742 - I'd love to hear from you! But I am betting I will not do so.

App does not work and product will not connect to WiFi :(

Bought a thunderbolt 3 dock worth £200+. I forgot my power adapter for the dock before traveling back from holidays. Its been 3 weeks and I'm unable to find a replacement (i've tried!). Now I am buying another expensive dock from a different company. Support is no help and takes me for a fool. First they shared an amazon.com link to a ac adapter that'll work. I am based in the UK and can't ship the product to London. Now they've shared an amazon.co.uk search link(!) that points to no compatible products! If its that hard to replace a power adapter, the company should also be selling it separately. The best advice I've got from Belkin support is to go to an electronic shop and try different adapters. Clearly, the support is based in the US where they don't understand that my country is in lockdown due to covid. My productivity has been impacted due to a power adapter (!). Don't buy Belkin, buy from folks who can help replace parts (at least power cable). Never buying Belkin. Making sure my friends and colleagues DO NOT EVER get a belkin dock. I've changed the recommendation from Belkin to HP.

Belkin customer service is TERRIBLE. I bought their $40 iPhone screen protector at the Apple Store with the stipulation that replacements are available for five years. Getting a replacement sent has NEVER been a simple process. Most recently, I waited two months for a replacement before calling to see where TF it was, only for them to tell me my claim had been cancelled because the product was out of stock... kinda defeats the purpose when I've had to buy the cheapo Amazon protectors to hold me over...

Ich kann nur jeden vor dieser Firma warnen. Nachdem die Unterstützung für ein Gerät einigermaßen überraschend aufgegeben worden war, wurde eine Kompensation für die gerade gekaufte Kamera zugesagt, auf die ich seit über 6 Monaten warte. Zahlreiche Erinnerungsmails werden ignoriert. Ich halte das für ein grenzwertig unseriöses Geschäftsgebaren und kann nur jeden vor Belkin warnen!

Grosse déception saprès l'achat d'un chargeur sans fil 15W (45 Eur...), et surtout du niveau de support du SAV Belkin : Avec différents iPhone (12 Pro et SE 2nd gen, pourtant bien compatibles charge QI), la charge s’arrête de façon aléatoire avec allumage de la led orange. Le phénomène se produit avec ou sans coque, testé sur plusieurs prises et 3 iPhones. Pas de souci par contre avec un Samsung S20. Il semble donc il y avoir un souci avec les iPhones J’en arrive donc à vouloir contacter le SAV Belkin. Possible uniquement par chat ou téléphone, pas de mail. Chat: En 15 jours, à toutes heures (jour/nuit/semaine/WE)jamais je n’ai pu le lancer, jamais un agent disponible. Par téléphone, vous êtes accueilli par un message en français très très approximatif (franchement, pour une marque comme Belkin…). Aucune indication du temps d’attente, (il me semblait que c’était une obligation) Vous restez 20 min en attente, et puis ca finit par raccrocher tout seul… pareil a chaque appel. BILAN Belkin a tout faux là dessus: - un niveau de SAV (ou plutôt une absence…) indigne d’une marque qui vends ses produits sur des tarifications haut de gamme - Un produit qui ne semble pas vraiment compatibles avec les iPhones (peut être un souci unitaire sur le produit que j’ai reçu, mais faute de pouvoir avoir le SAV là dessus…)