Mark Robert N.
Worst customer service ever experienced
I’d give 0 stars. Need to return an item, item does not appear in my account so can’t do it automatically. Links to return pages don’t work, live chat uk doesn’t work. Phone number didn’t work 3 out for 4 times, then an hour wait and no answer. Managed to get US live chat who couldn’t deal with my query but would pass on my info. Got one email a few weeks back, they have not responded to that despite 3 chases. Literally worthless.

