Amir
worst customer service I saw.
worst customer service I saw.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 648 reviews with 1 star · Clear filters
Amir
worst customer service I saw.
Satisfied C.
Order placed on a Friday. Order placed on “awaiting fulfilment“ for 4 days. I then phone to understand what is not happening and why. I am told that the product will arrive two days later. Four days later, no goods delivered, and no communication from Belkin UK. I check my order online: My order shows the status “cancelled”. All this unilaterally, and without any communication to the customer. All this when the amount of the purchase has been imputed on my credit card, and not cancelled to this day. Outrageous and shameful behaviour from this company!
Janis C.
Over promise and NEVER DELIVER!! Purchased in October 2022 and faulty within 3 weeks and I learn today (15th Feb) that now the product (Invisiglass screen protector) is discontinued, Belkin say it can't be replaced, despite suppliers, including Apple, still selling the item! Belkin agreed to replace when I contacted them in November and provided me with a case reference but despite hours on end chasing up the replacement, it never arrived. Don't waste your time writing to their 'head office' in Rushden, they also ignore their customers. Costly, ineffective product and exceptionally poor customer service. If I could rate Belkin with zero stars, I would.
HE
BoostCharge 3 in 1 15w didn't last 4 weeks before it stopped working. Belkin support & replacement process is far too complicated in this day & age so I just returned to Amazon in 2 minutes! (take not Belkin. I will not purchase another one from Belkin.
JWF
Made use of the screen protector warranty replacement after a screen protector came off in the edges of my apple iPhone. Absolutely disaster from Belkin. Automated circular nonsense. A month later and the replacement hasn’t arrived and they keep sending useless irrelevant emails. I’ll always buy an alternative to Belkin. Poor products and awful customer service if at all. Do not trust anything they say; their warranty is useless.
Ground C.
Bought a rubber phone holder that split in a couple of usages! Belkin support where useless and kept sending me in a circle!
DE
Keine korrekte Rechnung erhalten Bei der Rechnungsanschrift war ein falsches Unternehmen eingetragen, zu dem wir keinerlei Verbindung haben (wie kam das da rein?), was sich nach Aussagen von Belkin nicht mehr ändern läßt. Dies ist insofern ärgerlich, da die Umsatzsteuer nicht verrechnet werden kann.
April K.
I ordered the 2 in 1 charger from Belkin on November 30, 2022. My package was supposedly delivered through UPS on December 3, 2022 however I never got it because it was stolen. I contacted my property management, filed a police report, contacted UPS and informed Belkin. Belkin was so difficult to get ahold of. It took me 3 weeks to finally get a replacement issued. However, when my replacement was shipped, UPS couldn’t deliver it because Belkin had not put my apartment number on the delivery address. Belkin also put a restriction on the package. Therefore only Belkin can make changes to the delivery address / delivery method. I contacted Belkin asking them to just update my delivery address (literally just add my apartment number) so that I can finally receive my item that I purchased almost a month and a half ago. Belkin replied to me today, January 5, 2023, saying that I requested a replacement for my item that is defective and they said they would send me a replacement item in 7-10 days. I never said my item was defective. I never received my item in the first place!! At this point it would’ve been easier to just receive a refund for my item. I will never buy another item from Belkin. If I want to buy a Belkin brand item, I will just go through Walmart, Amazon, Target, etc. Those companies have way better customer service.