Saima
Terrible service
Terrible service. Can’t solve your problems. I have to constantly chase them. Not willing to understand what the other person is saying.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 648 reviews with 1 star · Clear filters
Saima
Terrible service. Can’t solve your problems. I have to constantly chase them. Not willing to understand what the other person is saying.
Tara
Like many others on here, I purchased a Belkin screen protector which included a replacement warranty. However, I have been trying for months to get a replacement without success. Customer service is absolutely appalling - no one ever gets back to you, no one ever makes proper notes of the conversation so every time you chase you have to explain the whole issue all over again. I eventually was told they no longer stock the screen protector so can't replace it and will give me a refund. But every time they say they will be sending a link to request the refund it never arrives - interestingly I have had no issues receiving emails from them before at the same address! Given my experience and seeing all the other reviews I can't believe this company is still in business and certainly can't understand why Apple would still be using them. Absolute sham!!
Steve M.
Terrible terrible company. Screen protector comes with a warranty which when contacting Belkin cannot obtain- full of excuses and cannot assist disabled customers
Dirk M.
Ich habe im Apple Store Hamburg durch einen Mitarbeiter eine Panzerfolie für mein iPhone 15 pro Max erhalten, (wurde per Maschine drauf gemacht) nach drei Tagen war am oben Rand eine Blasenbildung
Evan J.
My iphone wasn’t charging but my airpods and apple watch were on the 3 in 1 belkin charger (this is a known issue and there’s a bunch of articles about it) and they said you need proof of purchase to get a replacement, if i spend £110 on a charger i expect it to work
Lee J.
Customer support was extremely unhelpful, contacted them regarding a lost power cable for the 3 in 1 wireless charger and was advised “Just to set your expectation . We don't replace nor sell Belkin charger accessories . Also this charger uses a proprietary adapter” also advices to buy another charger, but when I asked for links or spec chat was stopped. Will not purchase any belkin products again!
Uwe K.
Minderwertige Qualtität, Ladekabel wurde von Apple aus dem Programm genommen und getauscht. Warum bekommt Belkin es seit Jahren nicht hin, bessere Qualität anzubieten? Sowas gehört nicht in das Apple Sortiment!
Marina M.
AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!