Belkin InternationalReviews of belkin.com

Belkin sold me on a free lifetime replacement/warranty. Classic bait. When I actually needed it (Case 18697945), the original product wasn’t in stock. This is for a screen protector tied to the iPhone 17, a phone that just launched, and they still couldn’t fulfill the “lifetime” replacement of their own product. I waited an additional 15 days only to be told it still wasn’t in stock. They pushed a substitute, then had the nerve to charge $9.99 shipping for a cheaper replacement. That fee isn’t about shipping; it’s a paywall dressed up as “lifetime” coverage. Cost of shipping that glass is nowhere near ten bucks. It’s a fee to make “free” mean “not free.” If your warranty only works when you pay again, stop advertising free lifetime replacement. Call it what it is: $9 to replace. Apple should sever ties with Belkin or at least make the $9 fee and the “out of stock on a brand-new iPhone accessory” reality crystal clear at purchase. Never buying Belkin again, and neither should anyone else who falls for the lifetime pitch.

I’m extremely disappointed with both the product quality and Belkin’s customer service. The screen protector cracked within only 7–8 months of normal use. I contacted Belkin for a replacement and was already charged about $10 for shipping. However, Belkin then sent me the wrong replacement item. I contacted customer service again to correct THEIR mistake. I spent nearly an hour on the phone dealing with holds, transfers, reconnecting, explaining the same issue repeatedly, and even speaking with a manager. After all of that, their solution was to ask me to pay ANOTHER $10 shipping charge just to receive the correct replacement. Why should a customer have to pay twice because Belkin sent the wrong product? This is completely unacceptable after-sales service. A warranty or replacement program means very little if the customer has to keep paying shipping charges to fix mistakes made by the company itself. I have purchased three Belkin products, but after this experience, I will not be buying from Belkin again. Poor product durability, frustrating customer service, and an unreasonable replacement process. Definitely not the level of service I expected from a company like Belkin.

le support ma fait perdre mon temps me demandant de faire plein de tests, des videos....pour me dire apres 3 semaines que le materiel etait trop vieux et n etait plus supporte ( soundform belkin / devialet ) et en repportant le non fonctionnement sur google ...

On the day of my flight to New Zealand I’ve bought a power bank from the uk. Unfortunately it turned up to be faulty and never worked. Contacted belkin and they did offer a replacement product but only to the uk which was a bit useless for me. For a company that sells in many duty free shops and have products in New Zealand that’s is a very disappointing situation and also buying a product that doesn’t work is pretty annoying

Bought a screen protector with warranty (through the Apple Store) Screen protector cracked. Tried to order a replacement and was not able to. No response to emails. Very untrustworthy company.

The replacement program is a scam, the screen protector also are bad, the break within a month. Apple should stop working with a bad quality product from third party

Having bought a new iPhone 18 at the Apple Store, they took five attempts to fit the Bilkin screen, which kept lifting. The next day it was still lifting, and then appeared a small crack. I tried to put this under warranty and they said it wasn’t under warranty. This screen was £39 and lasted one day very poor response from the online chat line with Belkin

Both USB-C cables stopped working within a year showing not a one off case Ok fine, whatever. Contacted customer service. Holding for over 20 mins before speaking to an agent who constantly requested more evidence. Each time they put me on hold for 5 minutes while they did God knows what else. Almost everything I sent was then rejected by their anti virus program. Asked for further photos of items after had already provided. Over an hour into the call I told them I couldn't be bothered with this if they were just going to make me jump through more hoops and they said "OK then, bye!" Beyond a joke.