Belkin InternationalReviews of belkin.com

I ordered an item directly from Belkin on 6 Apr but they sent a different item from that which I ordered. I contacted Belkin telephone support (on hold for almost 20 minutes) who informed me I needed to email photographic evidence which I did the same day. One week later I had still not heard from Belkin so today I tried their support chat - don't bother. In the queue for 1 hour 22 minutes, then another 26 minutes explaining the situation. Eventually they said they will send me a pre-paid label to return the item and then when they receive it they will send me the original (more expensive) item I ordered. Phew – what a palaver, and I still don’t know how long this will take. Belkin improve your quality control and speed up your customer satisfaction process when you make a mistake. Update. Belkin didn’t send a pre paid label they emailed it and told me to find someone with a printer to print it.

My experience with Belkin customer service has been incredibly disappointing. I contacted them about replacing my phone holder with the replacement of a different model after experiencing issues, and the support I received was unhelpful and inflexible. Instead of offering a reasonable upgrade path or replacement solution, they essentially left me stuck with a product that didn’t meet expectations and was defective. For a brand at this price point, I expected far better customer care. Also I was told I would receive a call back from a supervisor within one hour. That never happened and after waiting for over 4 hours I called back to speak with a supervisor named YEN who could have cared less my product was defective. Product quality matters — but how a company handles problems matters even more. Unfortunately, Belkin failed on that front. This company doesn’t care about customer service. DO NOT BUY FROM THEM IF THEY DON’T STAND BEHIND THEIR PRODUCTS AND HAVE HORRIBLE CUSTOMER SERVICE!!!!

After waiting on hold for two hours for customer service, I was cut off. Don’t ever buy from this company.

Un scandale absolu. Non seulement la qualité des protections d’écran est à ***** mais le service clientèle est incapable de garantir un envoi de remplacement . Et quand je demande si j’aurai mon produit de remplacement en 2026 ou en 2040, ça les fait rire . Littéralement . À fuir .

J'ai acheté un verre trempé à 45e, il ne colle pas. Cela fait 5 fois qu'il me renvoi un nouveau verre trempé, tout en sachant que le nouveau ne collera pas non plus ( 1 mois d'attente entre chaque verre trempé ) , mais ils savent qu'un moment je vais craquer et arrêter d'en redemander et c'est la ou il sont gagnant. Ils font des verres trempés pour 1 euro le vendent 45euros et ils savent que je vais pas revenir 45fois. Franchement achetez un verre trempé a 15euros sur d'autres sites seront sans doute meilleurs.

Screen protector, 3 months old, is lifting around the edges. Belkin demands photo showing damage (while attached to screen). Can't be done. And a receipt that I don't have, but I have the package and QR. Won't honor warranty

How does a CEO stay in post with such an appalling review record? Still waiting a replacement screen protector weeks after submission. At the current movement rate, I have computed my wait time on the chat to be 3 days and 14 minutes. Shameful service.

I just purchased a Belkin screen protector (Titan Smartshield) for my new Galaxy S26a couple of weeks ago. I wanted to get the best protection for my new device, so I paid the premium price for it. The installation was very easy and I was satisfied. I then dropped my phone from about 3 feet (Waist high) and the screen protector broke in six places and webbed all over the screen. I sent in an RMA and was denied replacement. They market this screen protector like it is amazing and they have done all these drop tests, but mine broke at 3 feet drop. If this was 6 months later, I bought it and not 2 weeks, it might be a little different. I will never buy another Belkin product.