Bel FurnitureReviews of belfurniture.com

The delivery was a few days after online purchase. They were quick and courteous.

Perfect great price

I didn’t get all of my items and nobody is answering.

They have horrible customer service. We bought our couch set online and it said someone would contact us within 48 hrs for delivery information. 48 hours passed and not a peep except for an email to review my experience. I emailed them in reply to my order inquiring about contact. No response. The next day, I called the 832 number they have on their website. It was after hours as I had given them another full day to contact me, so I left a message asking for someone to contact me. I still have yet to receive ANY correspondence, so decided to go back to this email asking about my experience because maybe you have to complain for them to want to talk to you about your order?

We've been searching for the perfect sofa to match our lounge room aesthetic. Bell furniture sure did deliver in that!

Extremely inaccurate website - Out of stock items are not taken off the website. Online chat service is a joke! No live agent is ever available to chat, even if you wait for hours. Orders confirmations and cancellations are not received in a timely manner.

Simple, fast, and easy to navigate. Very wide selection and I was able to narrow down to exactly what I wanted.

Shipping too long for “ in stock “ item. Store has item on hand, but when buying online, it has to ship from warehouse that is 3 hours away. Shouldn’t take 10 days to ship, but still waiting. There’s no reason to not release item if it’s here locally and in-store pickup shouldn’t take this long if the warehouse is close by. Should have released it from the local store and shipped a replacement for the store stock. Next time buy from the store or buy somewhere else. Emails say to wait 2 weeks before reaching out for an update.