karen S.
Lacking Customer Service Skills & Any Educational Aspect
As the website states, we are helping bees, educating people on bees and giving someone a gift that will help the bees - how would the receiver of the gift EVER know this! I ordered 2 bee necklaces, they arrived (slowly), no problem, the chain is average quality the bee is cute.. No paperwork...no information on how this will help, no adoption certificate...Contacting customer service I was told to print the pages off the internet... How can we educate children on the plight of the bees by just handing over the necklace.. I gave this to a 5 year old and 7 year old at it's important that when I give a gift it has meaning and a life lesson... It would cost nothing to include a cute adoption form for the bee and a little bit to educate a child on the importance of bees in the eco-system... I would rate their customer service 0 and I feel like I have been conned...Apparently the Queen Bee was too busy to email me... I am still awaiting a adequate reply...




