Bedsure HomeReviews of bedsurehome.com

Shockingly poor service. Ordered 2 expensive blankets after good review in Good Housekeeping magazine - what a mistake! We've never received them, parcel force delivery has never happened despite several promises, weeks of wasted time. Never order from this company & be wary of Good Housekeeping recommendations in future.

I bought a Bedsure O-Loop Cervical Pillow and it was no good at all. It is too low, making my shoulder bear all the brunt and my head was so low, it made me dizzy. It was also supposed to come with a cover. It did not. Don't waste your time and money with this pillow.

Terrible customer service. I ordered from Wayfair and they sent the wrong colour. Wayfair refused to return the item even though it is unopened and their mistake. I reached out to the company in hopes they would swap it out for me. They were just as terrible and dismissive. Don’t support this business

HORRIBLE CUSTOMER SERVICE. My set arrived with either the wrong size fitted sheet, or a defective sheet; It will not cover the bed. I’ve ordered 4-5 sets over the last three years. When I reported this to the company, with pictures at their request, they offered to SELL me a replacement at 1/2 off. My set is completely USELESS now, and they will not replace either the defective sheet, or refund the money I paid for it. READ the reviews for this company; I sure wish I had.

Bought a super king deep fitted sheet of Amazon from this store. The sheet doesn’t even fit on my super king bed. Not even close!

I own a few short term rentals and gave these a try. Never again. They messed up my order, shipping was late and then the quality of the product is subpar. I contacted them right away about a return and they want me to pay return shipping plus a $9.99 restocking fee per item. Nope, Don't do it. Disappointed in the products and customer service.

I ordered the Bedsure 2-in-1 comforter. This comforter set is supposed to include 2 pillowcases, 2 shams, a blanket, and a comforter that the blanket can connect to. When the shipment arrived, only the blanket part and 2 shams were in the package. I contacted customer service by phone, but that person had to transfer it to someone who would email. When someone emailed me they asked me to take a bunch of pictures (of what I received, of the tag on the comforter, of the package it was shipped in). After I did all that, they offered me a 50% refund. I said no to the 50% refund, so they gave me a phone number to call Amazon (Amazon had shipped the package, but I had ordered it from the Bedsure website). I called Amazon but they couldn’t help me because the order wasn’t connected to my Amazon account and I was not provided with an Amazon order number (they couldn’t use the Bedsure order number). I had to email Bedsure AGAIN and they finally offered a full refund. So I never got to try the full product and had to spend days emailing back and forth and calling Amazon. This experience was atrocious and I would definitely not recommend purchasing from this company.

Scam page. My item never arrived. I was told Bedsure is not responsible for tracking packages they sent out and was told to contact a different company for answers regarding the item I PURCHASED FROM BEDSURE. Thanks for ruining Christmas. This company shouldn't be trusted, under any circumstances.