BedgearReviews of bedgear.com

purchased a split head king one year ago along with Bedgear sheets. They felt wonderful but tore at the split within a month. Bedgear replaced and now the new pair just came out of the washing machine with multiple rips. The fitted sheet is basically in shreds. I washed the sheets alone in the wash. Terrible quality and Bedgear only replaces the set once!

Purchased their new storm pillow for 300 dollars, it was so uncomfortable I couldn’t sleep with it and had to resort to my old pillow. I have emailed customer service twice and received no response.

Used the bedgear measurement system, pillow was too thick. I thought no big deal, I'll return them and get my money back minus shipping. Turns out shipping via USPS ground is $123. I spent $196 on the pillows. What a ripoff! Might as well have no return policy. USPS worker felt bad and told me it's probably not worth returning. DECEPTIVE! Will never buy from again!

Bought a cooling pillow cost 100 dollars does not do what they advertise pillow was broke down in two weeks call them sent me to a third party warranty company witch done nothing

I purchased a mattress directly from Bedgear’s website, and I am extremely disappointed in both the product and the customer service experience. The mattress is made of an unusually slippery material that causes fitted sheets to come off every single night—making it incredibly frustrating and impractical for daily use. To make matters worse, when I reached out to customer service, they were unhelpful and dismissive. Despite advertising a 30-day return policy, Bedgear requires customers to cover return shipping costs and arrange for a third-party to handle the mattress return—something that is both expensive and logistically difficult. This policy feels intentionally burdensome, discouraging customers from making returns. I expected more from a company that markets itself as premium. I would not recommend Bedgear to others and strongly advise potential buyers to read the fine print and consider alternatives with more customer-friendly policies.

Bedgear - will never purchase again. Claim to have 10year warranty. After 2 years mattress protected was not waterproof at all and my son peed the bed. No only is my new (2yr) mattress ruined bedgear willl not warranty the protector or even look at /clean the mattress. Huge waste of money

Do not purchase Bedgear mattress cover protection. They will not honor the warranty. You’ll have to keep up with the original receipts and send pictures of proof of purchasing the mattress and covering at the same time. Sorry, I was not told I’d need to keep receipts of purchases years to come. It should already be recorded. It’s a rip off!

We purchased BedGear products in the past but could no longer afford their expensive sheets. We decided to try the basic sheets, which we now know are almost as thin as paper and very uncomfortable. Night two required us to get up and change the bottom sheet because of the issue. We emailed the “BedGear WOW Team” and got this response: "Thanks for reaching out to BEDGEAR! At the moment, our return policy for sheets allows only for the return of unopened sheet sets. Once a sheet set has been opened, it is considered final sale. Please feel free to review our return policies at the link here: (bedgear returns)" NOTE: You cannot even open them to examine the quality. They say thread count doesn’t matter; I beg to differ! Think hard before buying these. We purchased quality sheets elsewhere for less!