BedgearReviews of bedgear.com

Do not buy from this company. They will not honor a return simply because a package is opened. The product does not even have to be used once you open it that’s it. I received a mattress cover and it was not good quality as it crinkled and was basically tissue paper. They wouldn’t take it back and said wash it will be fine. I had my bank dispute it but not a good experience. No reasonable person orders something online that they can’t see for themselves and then can’t return it if it’s not up to standard

I want to be honest about my experience with the $100 mattress protector I purchased. DO NOT COUNT ON WARRANTY. Purchasing a new mattress is not the issue for me, as I already have plans in place to replace it. My concern is that the product did not perform as expected and I feel the company is not standing behind it in the way I would have hoped. I have actually purchased this same type of mattress protector for multiple mattresses in my household that are part of our daily life and use, which makes this even more disappointing. Moving forward, I will not be purchasing Bedgear mattress protectors again, and I will be sharing my experience so others can make informed decisions before buying. I had trusted this product to do what it was advertised to do, and unfortunately that has not been my experience.

I got a Beauty Performance pillow that is $219. What a total scam!!! First of all, this pillow had disgusting pungent chemical order. Airing it out for 2 days did nothing. Tried sleeping on it and kept waking up every 30 minutes. Pillow is very hard and uncomfortable. I woke up with swollen face and crusted up eyes. This company should be ashamed of themselves for selling such a garbage product and charging so much. Also, my hair was frizzy. I had a threadlift over a month ago and this stupid pillow made my face hurt. Sleeping on a brick would be better and free!!! Don't be surprised when you don't find many reviews of this pillow online because giving it 1 star is too generous. If it wasn't so expensive, I would burn it and spit on the ashes. But instead, I'm going to return it and get my money back.

We have had bedgear sheets for over 10 yrs loved them bought several sets we needed a new set purchased a set for 299.00 received them washed them put on our bed then needed washing washed them and they Balled up very disappointed never had this happen to previous sets called Bedgear had to file a Warranty Claim took pictures, had invoice and they responded that it wasn’t covered and offered us a 20% discount on sheets which was funny as I just got an email for Presidents Day sale that we get 30% off ! I called Customer Service and discussed everything and was told that’s the best they could do I said as a good customer that always loved your sheets you couldn’t just give us another set ? No they would let me use the 30% off so I said I would write this review and told them we will never purchase your product ever again! Was told they are very sorry! I would buy something else other than Bedgear

We bought a $300 set of BedGear sheets expecting premium quality and customer-friendly policies. After sleeping on them one night, we realized they weren’t a good fit for us and contacted the company to initiate a return or exchange. BedGear refused, stating they do not offer a satisfaction guarantee. This was very disappointing, especially given the high price. Buyers should be aware that once you open and use these sheets—even once—you’re stuck with them. If you have three hundred dollars to spend on sheets, spend it on a product other than BedGear.

The pillowcases were supposed to have straps that held the cases on the pillow (the fabric is very silky and slippery), but they did not work at all. In addition, Bedgear has a "no return" policy and stuck to it, despite repeated attempts to reason with them. It is obvious from these reviews that they do not care about customer satisfaction. I should have read their return policy more closely.

This company does not honor warranties! Their products are NOT cheap! I have worked to purchase their merchandise because it proved to be quality. The sheeting is like none I’ve ever had and love them. I recently upgraded to the Ice 2.0 when menopause hit are reading the reviews. These pillows are TERRIBLE for me and did nothing the company claimed. The furniture would not return, replace, or exchange and recommended to contact the manufacturer BEDGEAR. Although the agent I spoke with was great, the company policy and warranty SUCK! The return warranty claim response really angered me as the male that replied stated, “they are not air conditioners!” $600 is a lot of money for two pillows that do not live up to the claims of the company.

I bought a sheet set, washed them, and put them on the bed. 2 days later I noticed 2 pulls, the length of he sheets. I contacted the Warranty department ( GM Warranty which also does cars???) and sent them pictures. After denying the claim, all they could say was “we have a strict quality assurance program that would never miss an issue like that” No luck convincing them to that 1 wash would not cause this issue. Do not buy this product!