Terrance K.
Out of country. Unknowledgeable staff
Had no clue they were even out of country until I tracked package seeing it was in New York customs since June 1. I messaged asking how long their packages are in customs and why there is no address on their site showing they are out of U.S.. I got a response asking for my name, email, phone number, order number etc...all info I put in my required tabs at start of message. I then replied asking how in this day and age of Customer Relationship Management software can someone not just put in a phone number to find that customer. That technology has been around for over a decade to do so. Anyways, it's June 7, 2024 and it's been in customs since June 1. Who in the hell knows what I've been sent. I'm just chalking it up to a loss. I said I would be reviewing them to let people know that they are overseas.