beckett-authentication.comReviews of beckett-authentication.com

Messed up labels on my order. They told me to send them back and they'd fix them. After a few months with zero communication, I called. They had been sitting on the ladies desk i talked to for 2 months. Told them to send them back as is and refund me for those 2. Did send them back, but will not refund me. Will never use them again. Terrible customer service.

I sent in my item to Beckett for authentication, but I mistakenly did not include the submission form paper you get after paying in the package. The package was delivered and signed for, and I have proof of delivery. I reached out to Beckett immediately to resolve the issue, even paid again and created a new submission form. For the past two months I have contacted them over and over (via email and the contact form, more than a dozen times), trying to find a solution myself. My item is with them, my payment has been made, yet I receive no response at all. I feel completely ignored as a customer. This experience is extremely frustrating – I tried everything from my side, even double-paid, and still get no update. Customer service like this is unacceptable. At this point, I am close to involving a lawyer just to get my property back, and I will definitely seek damages after all this. My advice: go to the competition. Don’t waste your time or money here. This is scam for real

I used this company for the 1st time with an SGA signed jersey that I personally handed to SGA at Game 2 of the 2025 NBA Finals. Two months later & now out $82, I got a letter stating that the autograph is not authentic. Extremely disappointed in their services as this is one of my most treasured possessions and was hoping the authentication would add to the display I have for it. I do NOT recommend using Beckett-Authentication for any review.

This company refuses to authenticate autographed items unless they have been previously authenticated by another source. They appear to lack the necessary expertise on staff to credibly authenticate such items. This is problematic; for example, if I submit an autographed sports trading card from a company that Beckett does not recognize as legitimate, such as ONIT, they will not authenticate the signature. However, if the card was produced by Topps, they would. In essence, Beckett will not authenticate any item that has not been previously authenticated. Consequently, I believe this company is not credible.

I dont trust BAS expertise in authentication. Dealing with BAS has become a nightmare and customer service dont reply. They lost my valuble signed card more than 5 months ago. No compensation is given yet….. I truly regret sending Beckett my card.

While I cannot doubt BAS expertise in authentication, I hold Steve Grad in the highest regard, dealing with BAS has become a nightmare and the customer service they offer is nothing but excuses. They charge top-dollar for their service and I submitted autographs in February with a 30-day turnaround quoted. It's now 7th May and the authentication has still not been done. One excuse after another. Just dreadful!! I am left with no other option other than the lawyers.