bebcare.comReviews of bebcare.com

I wish I could give negative 10 stars. After more reading all of the 1-star reviews. I agree now that this company is complete trash. I was sent a defected parent unit that would not work properly when using the buttons. After speaking to a customer service representative, Rachel, who I’m not sure actually read any of my emails because her responses were unintelligent and not helpful, she informed me that she confirmed with the technical team that there is an internal issue, but they will not be replacing the item. I had written her starting on April 17 when my son was only one month old. And I am still attempting to get my money back and it’s been 2 months. She provided me with a discount code as if I should spend more money to buy a defected product. Not happening. I will be taking my business somewhere else. Do not get products from this company.

Great customer service, fast shipping

Customer service is so friendly and helpful. I loved my baby monitor so much that I got a second. They are easy to set up and use, and reach across my house. I also love that they are low EMF.

Very happy with our bebcare monitor. Easy to use, works well, and peace of mind for safety

Love this baby monitor! Gives me peace of mind knowing her EMF exposure is limited. Easy setup!

Best EMF blocking monitor! Love that it’s safe for my baby and my family. They also have quick to respond customer service which has been super helpful!

No EMF independent testing. Brought a two camera Motion unit and found camera quality really great. Company include a brochure to say they are “environmentally responsible” so dont include user guides, and provide them online, however there are none on their website, i had to email them. Camera also emits green & blue light which is not helpful in a darkened room. I covered it with tape. USA plugs provided. Only 2 Australian adaptors provided for 3 corded items. NO REFUND on this product. There is no refund during sale periods, but they basically always keep the product on sale so you cannot get a refund.

We’ve been using Bebcare monitors for about 3 years now—first with our older child and now with our second—and overall it’s been an important part of our daily routine. We really value the non-WiFi setup and the simplicity of the system. In general, our experience has been positive, though we have run into a few hardware issues over time, specifically with buttons wearing out or failing. Most recently, our parent unit developed a problem with the power switch after only a couple of months of use. That said, the Bebcare support team has been responsive and is working with us to resolve the issue, which I appreciate—especially since we rely on this monitor every night. Overall, we like the concept and features of the monitor and have continued to use it across both of our kids. I’m hopeful to see improvements in durability, as that would make a big difference in long-term reliability.