Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

BeautystoredepotReviews of beautystoredepot.com

4.51,999 reviews
Salons & Clinics
5446 HWY 290 Ste 309, Austin, Texas

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Beautystoredepot

About Beautystoredepot

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!

Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: beautystoredepot.com
Website: beautystoredepot.com
Category: Salons & Clinics
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Beautystoredepot reviews

Showing 1,649 reviews with 5 stars · Clear filters

Danielle C.
Apr 5, 2020
Excellent customer service
Excellent customer service. And I loved the samples I received with my iS Clinical order. One of which I am going to purchase now in full size. I will definitely buy from Beautystoredepot again.
Response from BeautystoredepotApr 10, 2020
Hi Danielle and thank you for your recent order! I LOVE iS and we are thrilled to hear that you enjoy our sampling program. Remember you can always make requests for a specific product sample....if we have it, we will always throw it in and at times if we are out of stock, we can certainly have our buyer purchase them when available. If we can be of any further assistance, please feel free to contact us. We look forward to continuing to service you in the future and have a beautiful day! beautystoredepot
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Jeb
Apr 4, 2020
Exceptionally great customer service
Exceptionally great customer service; They go beyond to ensure that I’m satisfied. Product/price comparable to any high end spa. Although shipping is free, it does not take away from the speed in which orders are received. Beauty store Depot is a hidden Gem!!!!!
Response from BeautystoredepotApr 10, 2020
Hello Jeb and thank you for your recent order! We truly appreciate your business and you taking the time to write a review. Due to operating on a skeleton crew and many of our brands doing the same, we are experiencing slight delays. We apologize for any inconvenience and will continue to keep our valued customers informed as to the status of their order. If you have any additional questions or concerns, please do not hesitate to contact us. We look forward to continuing to serve you in the future and have a beautiful day! beautystoredepot
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Frances C.
Apr 4, 2020
Love your products
Love your products
Response from BeautystoredepotApr 10, 2020
Hello Frances! Thank you for your recent order and for writing a review. We are thrilled that you love our selection and appreciate the feedback. We look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Wendi
Apr 3, 2020
Easy and timely order!
Easy and timely order!
Response from BeautystoredepotApr 10, 2020
Hello Wendi! Thank you for your recent order and for writing a review. We appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Amarilis V.
Mar 30, 2020
Fast delivery with everything I ordered.
Fast delivery with everything I ordered.
Response from BeautystoredepotApr 10, 2020
Thank you for your recent order and for taking the time to write a review. We truly appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Lori F.
Mar 29, 2020
Great products
Great products, fast delivery and fair prices
Response from BeautystoredepotApr 9, 2020
Hello Lori! Thank you for your recent order and for taking the time to write a review. We appreciate your business and have a beautiful day! beautystoredepot
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Christina
Mar 26, 2020
Fantastic service!!
Fast, easy transaction. They helped me with a special order, going above and beyond. Delivered straight to my door. Prices are very reasonable. Highly recommend!!
Response from BeautystoredepotMar 27, 2020
Hello Christina! Thank you for your recent order and for taking the time to write a review. We truly appreciate it! We always strive to provide the absolute best customer service and are thrilled to hear we were able to do so. Please feel free to contact us with any additional questions or concerns. We look forward to serving you in the future and have a beautiful day! beautystoredepot
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Dee G.
Mar 25, 2020
Placed my order easily
Placed my order easily - as always. Was notified the next day that one product was on back order, apologized and advised I would be notified as soon as it shipped. When I received the other products I ordered a couple of days later there was another apology and several free samples. About a week letter I advised of the shipment date of my remaining product. I think this was by far the best service I have ever had from a company when there was situation of this type.
Response from BeautystoredepotMar 27, 2020
Hello Dee! Thank you for your recent order and for taking the time to write a review. We are pleased to hear that you were satisfed with our customer service. Manufacturer backorders and delays (especially under the current circumstances) are situations we will have to continue to deal with, but we strive to keep all of our customers up to date on the status of their orders and will continue to do so during this chaotic time. We look forward to serving you in the future and have a beautiful day! beautystoredepot
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