BeautystoredepotReviews of beautystoredepot.com

Normally very quick shipping, but so far my order has been "awaiting fulfillment" for almost a month. I called them after about a week of not seeing any progress, and they told me that they were moving and shipping would be delayed by two weeks. When I ordered, there was no mention of these delays on their website (unless you happen to dig into the shipping policy link buried way down at the bottom of the page, but honestly who does that in the normal course of placing an order, especially with a company that you've done business with many times over the years). As of now, that additional two week window has come and gone with still no update to my order. But, at least they now have a banner notification on the website mentioning the delays. Who knows if/when this order will actually ship. I've had to order from another source in the meantime. Maybe I'll have to find a more reliable source for future orders also.

Ordered product on January 13th haven't received it to date(February 16th). I called the company number 2x on different days and only get voice-mail. I leave a message both times and no one returns your calls. This is my 1st time ordering from this company and for sure my last!!! I would like a refund please at this point.

Ordered two items. Charged for two items. Only received one item.

I never received my product. No return calls and only voicemail. No live person. Do not trust them.

I never received my order

Still haven’t received product that I ordered 1 month ago.

If the product is not available at the time, the supplier should have notified the customer of the delay before complaining and requesting a delay update. This is my second complain about the shipping delay. I canceled the order for refund. The refund process takes forever and yet waiting for refund

I have not received my order. Nor my money back.