BeautystoredepotReviews of beautystoredepot.com

They took my order, held my money for over a week, and then canceled the order. If they can't process it I would prefer to know earlier, such a waste of time.

The shipping was fast and price is good with coupon, but the large Phyto tube I received was pressed badly. feel someone open it or an used item.

I purchased the Enjoy Sulfate-Free Luxury Shampoo and Luxury Conditioner. I asked a question through the online chat before purchasing and that went well as did my purchasing experience and the delivery of the products. However, the products don't seem right. I've purchased these products from a hair salon in the past but wanted the convenience of online purchasing this time. The products do not work as well as those from the salon and the smell is off. I don't know whether they are counterfeit or if they're just old. I guess I need to stick to purchasing these from a salon.

The items that I bought could have been bought at any local store prices were not les. Also the facial hair trimmer worked one time so that was a total waste of money the samples were not worth the shipping cost that I paid will not shop again

I ordered Bliss 99.0 eye cream. They sent me a Bliss face mask. When I notified them of the error, they said they didn't carry the eye cream anymore. They sent me return mailing label. I am not sure that my credit has come through yet, but I am hopeful, which explains the two stars over zero. The eye cream shouldn't have been on the website if they don't carry it and they never should have sent the wrong product.

Ordered Jan Marini Bioclear. Website says very rarely that products become depleted, but when they do you are notified within 1 day. Took much longer, I think 4 or 5 days to be notified. Total time to receive product would have been over 2 weeks. AND they charged my credit card right when the order was placed. When spoke to person on phone to cancel, she said they always charge right away even if they dont have product in stock. Huh?? Haven't come across that policy before.

My order never was delivered and I never received a cancellation notice email. I had to continue looking at my PayPal account to see if charges were dropped. Annoying!

I was never notified that there was a delay in the shipping. When I called after waiting over 7 business days, I was advised and the rep told me that they would add some free samples. I received one free sample the size of a dime. Will not order from you again.