Ann B.
I'm still waiting for my order that was…
I'm still waiting for my order that was ordered on February 22. Nobody has gotten back to me.

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ann B.
I'm still waiting for my order that was ordered on February 22. Nobody has gotten back to me.
Julie
I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. There are delays in fulfillment, however I feel that credit cards shouldn't be charged until items are shipped. 3-29-23 I finally got a reply email after emailing two times and calling two times (leaving voicemails, because nobody answers). I've cancelled my order and asked for a refund. Very poor customer service this time. I will not be patronizing this company again. I re-ordered from a different company.
Kenneth
Our order was placed on February 22, and no information yet on when it will be shipped.
Katherine H.
Terrible! Still haven’t received the product I ordered February 7th 2023. I will not order from this website again. I’ve called and left messages but no return call or email. There’s no website to reach out asking for help.
Julie W.
My credit card was billed immediately and my product never arrived. I did not receive an email even saying it had shipped. I spent two weeks trying to call the company and only got voicemail. I left three messages and no one ever called me back. I have finally disputed the charge on my credit card.
Laura
I still have not received my order
Andrew Joseph D.
I still haven't. Received my shampoo and conditioner!!!
Susan R.
I am still waiting for .66% of my order…it has been 4 weeks