Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

BeautystoredepotReviews of beautystoredepot.com

4.51,999 reviews
Salons & Clinics
5446 HWY 290 Ste 309, Austin, Texas

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Beautystoredepot

About Beautystoredepot

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!

Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: beautystoredepot.com
Website: beautystoredepot.com
Category: Salons & Clinics
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Beautystoredepot reviews

Showing 42 reviews with 3 stars · Clear filters

NITA T.
Oct 23, 2021
The products were good
The products were good, the ordering process was easy, it just took too long to receive the order
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Kathleen A.
Jun 2, 2021
Never received my full order.
Never received my full order.
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Debra D T.
Apr 20, 2021
When I placed my order I did not know…
When I placed my order I did not know that the item was not in stock to ship Quickly..had to wait over a week to have it shipped.
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Tammy
Mar 27, 2021
First time purchasing and only received…
First time purchasing and only received half of my order. Btw- do not buy the ENJOY blow out lotion is does absolutely nothing for your hair, in fact I think it weighs it down and the smell is not very appealing.
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Lucinda R.
Feb 24, 2021
The products are excellent but just…
The products are excellent but just like with my previous order according to your website I was entitled to receive a small tube of phyto defrissant because of my purchase. It was even listed in the invoice copy I received but that and other promised samples were not in the pkg.
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Rebecca R.
Jan 4, 2021
I still have not received my order and…
I still have not received my order and updated status is unacceptable. Will I reorder from is very unlikely.
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Sandra V.
Jan 2, 2021
email communication was near to non…
email communication was near to non when I ordered my product and shipping took longer than average, will most likely order from Nordstrom, Ulta or Sephora next time
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Angie H.
Dec 21, 2020
It took much longer that it was…
It took much longer that it was supposed to but otherwise it was all good.
Response from BeautystoredepotDec 23, 2020
Hi Angie! I just left you a message and sent an email. We apologize for the delay in receipt. Unfortunately all carriers have been experiencing delays since shelter in place and with the added sales from Black Friday and Cyber Monday, the delays have increased even more. We are hoping in 2021 things will level out a bit. I do see you were advised of the delay via email, so I wanted to make certain you received that correspondence and verify the email address? Please check your email as I also created you a personal discount code on your next order as a personal apology for any inconvenience. We appreciate your business and look forward to continuing to service your beauty needs! Have a beautiful day! beautystoredepot
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