customer
Overall great experience - but I want free shipping!
OK. LOVE the products, the whole premise of the site, the prices, it's fabulous. I have removed a star for the shipping cost- you should be able to offer free shipping here as well. I've seen glitches/errors on the website, e.g. the description for a lipstick actually describes a candle. (I realize free shipping is costly and indirectly bad for the environment...what about $50 spending credit for reducing my shipments to twice a month. I can buy products whenever, but know that they'll be shipped to me only on certain days.)



