Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USANov 1, 2024

Hi there, Thank you for your review, we understand your concerns regarding our products. We have a wide range of products to help combat different problem areas, and have a variety of collections to ensure we have something for all skin types, hair types, makeup preferences, and more. If you are ever unsure on what you might like to choose for yourself, we do offer an online skincare quiz or our Member Happiness team will be happy to offer some personalized recommendations. We appreciate you taking the time to share your thoughts on our product range, and we have passed your feedback along to our team for consideration. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 22, 2024

Hi there, Thank you for sharing your review. We appreciate your feedback and will certainly pass this along to our team. I've had a look and can see this is your first order with us, thank you for trying us out! I'm sorry you haven't loved this moisturizer, however we do have lots of other options through a variety of our ranges you may be interested in checking out. Our Member Happiness team is always happy to help with recommendations or we have an online skincare quiz on our website. I have reached out to you over email now to discuss this further with you. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 22, 2024

Hi there, We are sorry to hear the products you received in your order were incorrect. However, I've had a look into the order and can see you have ordered the hand cream instead of a moisturizer. I apologize for any disappointment caused by this! However, if the product hasn't been opened or used, we can accept it as a return and provide you with a refund once we have received this back. If you have an issue in future with your order, please do reach out to our Member Happiness team and we would be happy to help you further. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 24, 2024

We're sorry to hear this! We have expanded our hair product range and it may be that the product purchased wasn't suitable. We'd be happy to help you with personalized product recommendations, for further assistance please reach out to our Member Happiness Team directly at https://bit.ly/contact-mh💕 - Yailyn Member Happiness Team

Response from Beauty Pie™ - USASep 27, 2024

Hi there, We are sorry to hear you didn't love the results of our Luminous Mineral Skin Tint you recently purchased. I have certainly passed your feedback along to our product team to consider for future. In addition, I have reached out to you over email now to discuss this further with you and help you find something more suitable to your liking! Thanks again for your feedback. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 12, 2024

Hi there, We are sorry to hear the products you recently tried didn't quite meet your expectations! Our Member Happiness team is always happy to help with product recommendations based on your preferences and skin needs. If you would like some suggestions, feel free to reach out any time! However, please be assured I have passed your feedback along to our team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAAug 27, 2024

Hi there, We are sorry to hear about any disappointment caused regarding the stock of our products, we understand it can be quite frustrating when one of your favourite products is out of stock! Our team always tries to keep reserves of ‘safety stock’ as there are a sheer number of moving parts in our supply chain which can cause unexpected delays so the wait time isn't too long. Unfortunately, some of these delays are out of our control so we will be sure to update our site of an expected back in stock date as soon as we can. We would also suggest to provide your email on any individual product page for an item you are waiting to have back in stock. That way you can be notified as soon as this is available to repurchase! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAAug 13, 2024

Hi there, We are thrilled to hear you have been loving our skincare products! Our team at Member Happiness is always happy to help with any product recommendations if you would like any assistance choosing the most suitable products for yourself. I am sorry to hear you haven't loved some of the makeup products you tried, we have passed this along to our product team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie