Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJan 3, 2025

Hi there, Thank you for sharing your feedback. This is a correcting/brightening product, not just a concealer. You may find that using slightly less product in a thin layer, and gently dabbing under the eyes will help softly brighten the undereye area! You can then wear on its own or finish with a concealer to neutralize the shades and set with powder over the top for a smooth finish. However, I have certainly passed your feedback along to our product team to review. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 3, 2025

Hi there, We are sorry to hear the candle you purchased didn't quite have the results you were hoping for. Our team is always happy to hear of any new fragrance suggestions you would like to see, or they can help with suggesting something for you based on your favourite scent notes! However, I have certainly passed your feedback along to our team for future consideration. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJan 2, 2025

Hi there, Thank you for sharing your feedback and we are sorry this didn't have the results you hoped for. I have passed this along to our product team to consider for future. If you would like any assistance choosing something else to try, feel free to reach out to our Member Happiness team to help with some recommendations for you. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USADec 19, 2024

Hi there, I'm sorry to hear about the concerns regarding our packaging and your deliveries! For your future orders, you can set up a safe place with Evri through the tracking link you receive from your dispatch email, or by using the Evri app! That way, you can ensure this will be left in a suitable location. I've had a look into your account and I can't see any recent orders placed with us this year, therefore if you are missing an order with us under a different account, please do reach out to our Member Happiness team to investigate this. For any issues with delivery, please do contact our team so we can help investigate and resolve this for you! In addition, I have certainly passed your comments along to our team for future consideration. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USADec 9, 2024

Hi there, It is certainly concerning to hear you have experienced a reaction after trying our product recently! We would advise to discontinue the use of the product and reach out to our Member Happiness team to investigate this. Therefore, I have reached out to you now over email to discuss this further with you. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USADec 6, 2024

Hi there, It is great to hear you have been enjoying our skincare ranges, thank you for sharing your feedback! However, I'm sorry to hear you haven't had luck with our makeup or body care products. If there is any products or scents you wish to see, we would advise to reach out to our Member Happiness team to provide us with your suggestions which will be fed back straight to our product team! Currently at this time we don't accept returns on opened or used products and we don't have an exchange program in place, however do contact our Member Happiness team if you have any specific concerns about products you've purchased. We have certainly passed all comments along to the relevant departments for future consideration. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USANov 25, 2024

Hi there, I'm sorry to hear that our Shampoo and Conditioner didn't work well with your hair type. To help assist you better, I'd suggest reaching out to our Member Happiness team and tell us a little more about your hair type and concerns! We can recommend other products from our line that might be a better match. However, I have certainly passed your feedback along to our product development team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USANov 4, 2024

Hi there, We're glad to hear that you found some of our items to be great and well worth the price. We're always working to offer high-quality products at competitive prices. However, we're sorry to hear that you found some items to be mediocre. We're always looking for ways to improve our products and services. We'd love to learn more about your specific experience. If you're willing to share more details about which items you found to be mediocre, we can use that information to make improvements. Feel free to reach out to us over email or live chat. Thanks again for your feedback and we have passed this along to the relevant departments for future consideration. Best wishes, Ivy from Member Happiness Beauty Pie