Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJan 13, 2021

Hello! I am so sorry to hear you have not received your parcel, I appreciate your disappointment. We would love to look into this for you, please ensure you are contacting our [email protected] email address or calling or texting our service line at 866-329-9580 (toll free) as we do respond to all contact within 48 hours of receiving it. If you are still having issues getting through to us, I would suggest contacting us through our social platforms and we would be more than happy to sort this out for you. Take care, BEAUTY PIE.

Response from Beauty Pie™ - USAJan 13, 2021

Hello, I apologize for any confusion caused with regards to our memberships. On our gift memberships, as you pay for this upfront unfortunately we do not have the option to upgrade this. However, you can upgrade on our monthly and annual tiers! Please be aware, you may only have one membership activated under your email address on your account, therefore if you wish to open a second account you would have to use an alternative email address. If you are having issues joining on a new membership, please send an email to [email protected] and we would me more than happy to help sort this out for you. Take care, BEAUTY PIE.

Response from Beauty Pie™ - USAJan 7, 2021

Thank you for your review. Please accept our apologies that you have been disappointed with our Customer Service, we would of course want to resolve this issue for you as soon as possible. Please do contact us: [email protected] and we will investigate this further. Kind regards, BEAUTY PIE

Response from Beauty Pie™ - USAJan 7, 2021

Thank you for taking the time to leave an honest review. We're really sorry to read that you feel this way. Please be advised that we use an external review platform for all our product reviews. This is an independent moderated review platform which helps our customers to leave genuine reviews for our products but also conducts moderation with regards to approving and rejecting certain reviews. Please note you are able to filter and change the sort option for these product reviews, on each product page on site. Regarding our Typical Prices, these are benchmarked against similar formulas available on the market and taking in to account the industry standard markup of 80%. We regularly do extensive comparison exercises to ensure these remain competitive. Please be advised that our returns policy is outlined on site, these do need to be authorised by a member of our Member Happiness Team. If you have any further questions or queries please do email [email protected] and we will be more than happy to assist. Kind regards, BEAUTY PIE.

Response from Beauty Pie™ - USANov 4, 2020

Dear customer, thank you for taking the time to review your experience with BEAUTY PIE. I'm so sorry to see that you have had a negative experience regarding our memberships. Please be advised that we state in our terms and conditions, which members are asked to agree to when you joining, that we currently have a minimum term for monthly memberships which is 3 months. I hope this helps to explain and if there is anything else I can support you with, please send us an email at [email protected] and I would be happy to answer any questions you may have. Kind regards.

Response from Beauty Pie™ - USANov 4, 2020

Hi there, thanks for leaving a review. It's disappointing to hear you think we have scammed you, as we do not scam any customers and customer satisfaction is of paramount importance to us. Please could you email us at [email protected] to explain how you believe you have been scammed so we can help answer any questions you might have? We look forward to hearing from you soon. Kind regards, BEAUTY PIE

Response from Beauty Pie™ - USAOct 14, 2020

Hi there, thanks for leaving your review. It's disappointing to hear you're not happy with your products. Please email [email protected] to speak with them about your membership. Kind regards, BEAUTY PIE