customer
They don't let you return the products…
They don't let you return the products if you use them and you don't like them. Most cosmetic companies let you return them if they are used and if you aren't satisfied. And then there are those who tell you, you can't return them but we'll give you a refund. They say donate it to someone else. I was very disappointed. You can't advertise that you are 100% guaranteed if you don't like it and you can't return it.
Response from Beauty Pie™ - USAJun 8, 2022
Thank you for taking the time to write this review. I'm sorry to hear that you've not loved a few of the products you purchased from us and therefore you requested a return. As with all cosmetics, it largely comes down to personal preference if it works for you or suits your skin's needs. Unfortunately it is for this reason that we are only able to refund you for an item if it is faulty. We can only accept returns on items that have not been opened or used and are in the same condition that you received them in. We really appreciate your valuable feedback and we will ensure to raise this with the relevant team to take on board.