Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAOct 10, 2025

Hi there, The Superluminous Tinted Skin Glow Serum (Light/Medium) is due to be back in stock in the US by the end of the first week of November. If you'd like to be notified as soon as it's available again, please add your email address to the box on the product page: https://www.beautypie.com/us/products/superluminous-skin-glow-serum-light-medium If you have any further questions in the meantime, please don't hesitate to reach out to our Member Happiness team at beautypie.com/contact so we can best assist you. Best wishes, Emma from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 24, 2025

Hi there, I'm sorry to hear of this recent product issue! Using the email address associated with this review, I've taken a look into our email system and we have not received any contact from you since January 2024. Please could you resubmit your query via the webform at beautypie.com/contact - we look forward to assisting you soon! Best wishes, Emma from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 21, 2025

Hi Lauren, We appreciate you sharing your experience and we're so glad that you feel excited when your Beauty Pie order arrives! We're so happy to hear that you feel our products stand out compared to drugstore options, and that you find the tips helpful. We completely understand your concerns about packaging waste, it’s certainly something we take seriously. We listened to member feedback in relation to using less packaging, and we’ve not only achieved that, but we’ve ensured our products are better protected and processed by us more efficiently! Our new ‘void fill’ packaging is 100% recyclable and offers improved product protection for each order; much less material use overall; and increased packing efficiency at our warehouse. If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to our Member Happiness team — we’re here to help. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 17, 2025

Hi there, Thank you for taking the time to share your feedback, we're really pleased to hear that you liked some of the products that you have tried. However, we're sorry that you are unsure if the membership is worth it for you. The Beauty Pie + membership gives you unbeatable members-only prices and exclusive perks like Welcome Gifts, Anniversary Gifts, your choice of samples and more! We would love nothing more than to be able to support you with finding some more of our products that we're sure you will love. You're welcome to reach out to our Member Happiness team at beautypie.com/contact for personalised advice and product recommendations. If you would like to discuss this further, please don’t hesitate to reach out to our Member Happiness team, we’re here to help. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAAug 26, 2025

Hi there, Thank you so much for your feedback and for taking the time to leave a review. We completely understand your concerns about our packaging, it’s certainly something we take seriously. Packaging reduction is a goal for us at Beauty Pie, and therefore we have made recent changes to the way we package our pink boxes. Our new ‘void fill’ packaging is 100% recyclable and offers improved product protection for each order; much less material use overall; and increased packing efficiency at our warehouse. If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to our Member Happiness team — we’re here to help. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 22, 2025

Hi Annie, We appreciate you sharing your feedback. We're really pleased to hear that you're getting on well with most of our products! If we can support you further with any product advice or personalised recommendations please feel free to take our Skincare Quiz or reach out to our Member Happiness team! https://www.beautypie.com/us/quiz/skincare We're sorry to hear our website was difficult to use. I have certainly passed your comments along to the relevant departments to consider for future. If you do require further support with this, please do reach out to us at beautypie.com/contact with a few more details of the issue you are facing and we will be able to assist you! Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 2, 2025

Hi there, Thank you so much for your feedback, we're really glad to hear you're enjoying our products! We completely understand your concerns about packaging and the impact it has on the environment, it’s certainly something we take seriously. We listened to member feedback in relation to using less packaging, and we’ve not only achieved that, but we’ve ensured our products are better protected and processed by us more efficiently! Our new ‘void fill’ packaging is 100% recyclable and offers improved product protection for each order; much less material use overall; and increased packing efficiency at our warehouse. If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to our Member Happiness team — we’re here to help. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAMay 12, 2025

Hi there, We're sorry to hear the shade you've recently purchased wasn't quite what you hoped for. We appreciate it can be tricky to purchase a shade online so we try our best to provide an accurate description and imagery online. At Beauty Pie, we are always looking for ways to improve this and appreciate you bringing this to our attention, I have passed this along to our team. Our Member Happiness can help support with shade recommendations if you'd like to try something else out. I've reached out to you over email now to discuss this further with you. Best wishes, Ivy from Member Happiness Beauty Pie