Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJul 14, 2021

Thank you for taking the time to write this review! I am so sorry to hear you have bene experiencing some technical issues on our site. If you could please email our Member Happiness Team at [email protected], they would be happy to assist or raise the error with our Technical Team to prevent this from happening in the future. Be assured that our Technical Team is working very hard to provide the best experience for our customers and we have some exciting website updates coming very soon!

Response from Beauty Pie™ - USAJul 14, 2021

Thank you for taking the time to write this review. We are sorry to hear that you have not loved all the products you have tried so far. At BEAUTY PIE, our whole mission is to sell luxury products without the middlemen, the celebrity marketing or the retailer markups. It’s to source the very best, direct from the world’s best labs, for less. We work with the leading third-party suppliers in the world, we find and create the best formulas, and we show you what they really cost to develop, source, ship, store and supply, before the typical beauty industry markups that you might be used to paying. (We understand that it’s difficult to believe that real luxury quality cosmetics cost this little to make, but the markups are exactly what inspired us to start this buyers’ club, so we could all get a lot more, for a lot less!) We also offer free virtual consultations where our Product Experts can help identify the best products for your skin type! These can be booked directly on our website. You can also email/ call our Member Happiness Team and they can personally assist. We hope we can help find some products you can't live without!

Response from Beauty Pie™ - USAJul 13, 2021

Thank you for leaving an honest review! We always appreciate the feedback from our members! Please be assured that we’re always working to make our packaging as ecologically conscious as possible and welcome your suggestions and comments. We’ve chosen plant-based inks and recyclable and recycled board for our cartons. We do our best to avoid metallics and foil because it is testing on the environment. We always try to make the best choices and push for better options with our suppliers. To learn more about these decisions and share your suggestions, please do feel free to reach out to us at [email protected]! We really appreciate you taking the time to provide this feedback on our packaging practices and our gift sets, we'll be sure to pass these along to the product development team. Thank you again for being a part of the PIE family!

Response from Beauty Pie™ - USAJul 9, 2021

Thank you for taking the time to leave an honest review of your experience here with us at Beauty Pie and we are sorry to hear of your disappointment with our shipping service. We would ask please that if you are experiencing any issues with shipping delays that you get in touch with us via email on [email protected] with the details of your order and we will be able to investigate and advise accordingly. Our customers satisfaction is a top priority for us so if you ever need assistance with order tracking or product queries, we are always more than happy to help! Thank you again for the honest feedback and for being a part of the PIE!.

Response from Beauty Pie™ - USAJul 8, 2021

Thank you for the honest feedback and for being a part of the PIE family! We always appreciate what our members have to say as we are always striving to provide the best customer experience! We do provide pricing breakdown with our Typical and Member prices on each product page to ensure that our customers know what they are paying for and how they are saving with their membership! If you ever have any questions in regards to membership or pricing please do feel free to reach out to us at [email protected]! We are always happy to help!

Response from Beauty Pie™ - USAJul 8, 2021

Thank you for taking the time to leave an honest review, we are always looking for ways to better our customer experience so the feedback is very helpful! Please be assured that we offer a range of products that are unscented, we would be more than happy to discuss those products and give further recommendations by contacting us at [email protected]! We appreciate you being a part of the PIE family and hope you continue to enjoy your membership!

Response from Beauty Pie™ - USAJul 8, 2021

We are so happy that you are a part of the PIE family! Thank you so much for taking the time to review our products, we are so pleased to hear you have loved some of them! We do understand that perhaps not every product is suitable for every persons needs, we are always more than happy to provide recommendations for your specific needs by contacting us at [email protected]! We also offer virtual consultations with our Product Experts if you are ever interested in this service! Again, we appreciate your membership and hope you continue to enjoy your purchases!

Response from Beauty Pie™ - USAJul 8, 2021

Thank you for your review on our services and we thank you for being a part of the PIE family! Please be assured that we are always happy to provide product recommendations that suit your specific needs by contacting us at [email protected]! We also offer complimentary virtual consultations with our Product Experts if you are ever interested in this service!