Beauty Pie™ - USAReviews of beautypie.com

I am missing an item and can not get it replaced. It was not ship. Poor customer service so far Tiniquka (BEAUTY PIE - US) 2 Aug 2022, 10:51 BST Dear Paulla, Thank you for getting in touch with us - I hope you're well and having a good day. I'm sorry to hear that you were missing the Triple Hyaluronic elastic lifting eye serum from your recent order. I've had a look at your order summary and it seems as though this was most likely a case of human error at our warehouse so please accept our apologies for this. I've now flagged this matter to our Warehouse Manager so they can work to prevent this in future. I have of course now arranged for this to be sent out to you which will be with you in the next 7 to 10 business days. I hope this helps to explain and please let me know if I can help you any further. I hope you have a lovely rest of your day, Kind regards, Tiniquka

I have been trying to order a product and it keeps asking to join with a membership I AM ALREADY A MEMBER AND CANT ORDER A PRODUCT

This product sucks. It instantly started clogging my pores and I would Not recommended it. Also in a time where customer service is so important this company gets an F.

Worst customer service ever. Hard to get a reply and when you finally do they ask redundant questions and take days in between communications. Painful process!!!

I wrote in a question about my account balance, The online bot (robot) canceled my subscription without any questions or confirmation. I had absolutely no intention of cancelling beauty pie. In fact I’m a plus member. Apparently they cannot or will not reinstate my account and I must start anew. I was offered a one time free shipping, which really is not a bonus, as I always have 7+ items. I tried to get my free detox shampoo gift but my account is no longer active, which is absolutely not my fault. I’m so disappointed customer service couldn’t or wouldn’t do more for my loyalty to beauty pie. Is it worth going back at all?

Na we received my order :(

I really like the products I've gotten for my face, but was not thrilled with the perfume I ordered. I contacted them immediately to return, which I was then told after days I was unable to do so, even though it falls well within their 14 day return policy. I'm not sure how you can offer products online with no way for customers to return or even exchange for other product. Really disappointing.

I have not received my order from June 15 order # 79087487. I have sent 2 emails with no reponse. Jennifer Trezona