Karon R.
Happy Now😊
UPDATE! Happy to report problem solved. I've already ordered again. Beauty Pie customer service really came through for me. One big problem. I was given a 1 year membership as a bday gift in Feb 2022. I have ordered a few times since, using my membership number of course. Imagine my surprise at being billed for a second membership in July!! In trying to communicate this issue, I have received no replies, other than the automated reply So frustrating. I really like the products. But not the customer service.
Response from Beauty Pie™ - USANov 4, 2022
Hi Karon, thank you for leaving your review. I am so sorry for any disappointment caused by this! It appears the annual membership was purchased rather than the gift membership on your account however our team has refunded you for this now and it has been resolved. I am so sorry for any confusion caused by this and do reach out to our team if you ever have any questions or issues with your account at [email protected] and we would be more than happy to help! Thanks again, Ivy BEAUTY PIE



