customer
1.- Bought a product that was no longer…
1.- Bought a product that was no longer available (you returned the $) 2.- I paid for expres delivery which took more tan 5 days to arrive

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Beauty Pie™ - USA (beautypie.com) has 5,853 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
1.- Bought a product that was no longer available (you returned the $) 2.- I paid for expres delivery which took more tan 5 days to arrive
Pam U.
I haven't rec I eved my items yet.
Response from Beauty Pie™ - USASep 2, 2022
Hi Pam, I have had the pleasure of speaking with you via email 😊. It appears as if both your orders have been delivered, I hope you enjoy! Kind Regards, Amber
customer
Love the product! No free shipping applied first order.
Kitty
So far I like the products I purchased. What I am not happy about is I emailed a question and it took far too long to respond also the mere fact I can’t speak to anyone if I have issues is a pet peeve of mine. I don’t like doing business if I can’t speak to someone. I am a senior and I like to use the telephone.
Response from Beauty Pie™ - USAOct 26, 2022
Hi Kitty, We're so sorry to hear this. Please be assured our phone lines are open 9-5:30 BMT (UK) and GMT (US) time, although it seems as though we were able to resolve this issue for you in the end! Sincerely, Amy at Beauty Pie
Lisa in W.
I think it would be better if after joining, a member could get samples for free. I need to make a return and it is going to be a pain. Much easier to shop at Amazon with free shipping and returns. When buying something from Beauty Pie, I have to rely on product reviews, which aren’t always in alignment with my experience.
Response from Beauty Pie™ - USAJun 8, 2022
Thank you for taking the time to write this review. We really appreciate you feedback regarding free samples and I will be sure to pass this suggestion onto the relevant team. Please be assured we also offer a one on one complimentary virtual consultation service in which one of our product experts will get to know your skin and lifestyle and recommend products accordingly, we definitely recommend booking a slot via the link here: beautypie.com/virtual-skincare-consultations. Alternatively, you can email us at [email protected] and we will be more than happy to assist with your requests.
NYCMakeupJunkie
I had high hopes for the products after reading the reviews and watching videos of the products in use. I didn't realize that I wasn't seeing products on POC. I think alot needs to be tweaked for the color products to work for POC. i also wasn't crazy about the plant-based skincare. The cleanser didn't clean well and the moisturizer left me dry and I have normal skin.
Response from Beauty Pie™ - USAJun 8, 2022
Thank you for taking the time to write this review. We really appreciate your feedback surrounding our products and the diversity within our make up ranges and within the models shown on our site. We would love to help you choose a BEAUTY PIE regimen that is suitable for your skin type and your skin concerns. We currently offer a one on one complimentary virtual consultation service in which one of our product experts will get to know your skin and lifestyle and recommend products accordingly, you are welcome to book a slot here: beautypie.com/virtual-skincare-consultations. If you have any further questions, please don't hesitate to reach out at [email protected].
Misserin
Buying makeup is always tricky. It's hard to get the color you want. I think the membership fee is too high as well. So much packaging for an eye pencil.
Response from Beauty Pie™ - USAJun 8, 2022
Thank you for your review. We understand that buying cosmetics online can be difficult which is why we offer our one on one complimentary virtual consultation service in which one of our product experts will get to know your skin and lifestyle and recommend products accordingly, you are welcome to book a slot here: beautypie.com/virtual-skincare-consultations. In addition, we really appreciate your feedback regarding the membership price and the use of packaging, we will ensure to pass your comments onto the wider business to take into consideration. If you have any further questions, please don't hesitate to reach out at [email protected].
Ivana K.
The products are ok. The fragrance is way to strong. The strangest ting is that I ordered 3 different products and the fragrance was same in all of them. I can't use the products, I have very bad reaction to that amount of fragrance in the product, especially skincare...
Response from Beauty Pie™ - USAJun 8, 2022
Thank you for your honest review. We understand that some of the products you purchased were not quite right for you and therefore didn't agree with your skin type. Please be assured that we are constantly working to have a balance of both categories (fragranced and without fragrance) as some active ingredients often need a slight fragrance as they can have some interesting scents otherwise! Moreover, we are always happy to advise the most suitable products for your skin if you send us an email on [email protected]. I will be sure to pass your feedback onto our Product Experts for consideration too.