Beauty Pie™ - USAReviews of beautypie.com

Didn’t receive my package in time as it was a gift

I enjoy some of the products and re-order often, however the shipping is terrible. Long, expensive & things arrive in poor condition/broken (2x)

Products are mediocre at best. Return policy is abysmal. Prices are ridiculous not worth membership cost.

Products were good quality for the price when I first became a member. Now each time I go to place an order, each item jumps quite a bit in price. Each and every time! I used to be able to place orders with several products and my total would average $80. I was paying For same products, I’m spending average $180. They’re probably still a bit cheaper than your average department store beauty counter, but, you have to pay for shipping and wait an average of 10 days for your order to be delivered from time of placing order. I am going to start phasing these out and experimenting with a different affordable brand I can find locally.

Shipping takes too long.

I was mostly disappointed by a cumbersome process of interacting with with customer service. Also, product I received was only filled half way. I was so tired dealing with an inconsistent communication, that I didn’t even bother to inform customer care of this disappointing fact. I do like the pink box and tissue. The unwrapping process feels nice and girly. And I am a huge fan of MK as I recognize her many talents as a business person.

I love beauty pie so much!!! However, this website is horrible and needs to be updated. Two experiences that happened to me today exemplify this problem. First, for some reason every time that I log into my beauty pie account it tells me that my password is incorrect. I make sure that I am correctly logging in on the United States website as I have been told by customer service that this can sometimes be the problem. However, it still makes me change the password to a new one. Second, another problem that I’ve noticed when I placed this order and on my past orders this season is that the website is very slow. When I’m trying to look at different shades of lipstick it took several minutes to select a new color.

The message saiid free shipping on everything but I was charged $8.27 for shippng.