Beauty Pie™ - USAAt BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Beauty Pie™ - USA (beautypie.com) has 5,853 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nichol H.
Still haven’t received my order
Response from Beauty Pie™ - USAJan 3, 2024
Hi there, Thank you for sharing your feedback and I am sorry to hear you haven't received your order yet. I had a look into the status of the order and can see this is currently in transit and will update shortly with an estimated delivery date. I have reached out to you over email and have provided you with your tracking link. Best wishes, Ivy from Member Happiness Beauty Pie
Susan F.
No response to my email.
Response from Beauty Pie™ - USADec 27, 2023
Hi Susan, I have searched the email address associated with this review on our systems and we do not have any emails from this email address. Please could we kindly ask that you resubmit your request so that we can assist you. Best wishes, Emma Member Happiness Team Beauty Pie
customer
I ordered December 14th and still haven’t received package. It went from DHL to USPS disappointed since there are Christmas presents in it. Thanks for reply- however beautypie guaranteed Christmas delivery if ordered by 14th…which it was and I’m receiving emails asking for reviews on products. Thanks
Response from Beauty Pie™ - USADec 27, 2023
Hi there, Please note that our standard delivery timeframe for US orders is 7 to 10 business days (this does not include weekends or any public holidays). Your order arrived at your local post office on the 22nd December, so we would expect this order to reach you shortly. Please continue to keep an eye on the tracking for further updates while your order is within the expected delivery timeframe. If there is anything we can assist you with in the meantime, please reach out to the team at beautypie.com/contact. Best wishes, Emma Member Happiness Team Beauty Pie
Sandy
Still haven't received my order that was placed 11 days ago... Im sure the holidays are the reason.
Response from Beauty Pie™ - USADec 27, 2023
Hi Sandy, I've taken a look into your order using the email address associated with this review, and I'm pleased to see from the tracking that the order was delivered yesterday, 26th December. If there is anything we can help you with at this time, please do reach out to our team at beautypie.com/contact and we'll of course assist you with this. Best wishes, Emma Member Happiness Team Beauty Pie
Lynn R.
The undereye corrector did not conceal my under eye circles,I was extremely disappointed in this product. Furthermore you are not able to return it to get your money back.There is nothing luminous about this product.
customers Z.
I don’t really care for any of the products I purchased.
Response from Beauty Pie™ - USADec 14, 2023
Hi there, Thank you for sharing your feedback, I am sorry the products you tried weren't quite what you hoped for. If you would like any suggestions for your skin type or main concerns we are always happy to help! However, we have passed your feedback along to the relevant teams to review. Best wishes, Ivy from Member Happiness Beauty Pie
SGrace
The tinted moisturizer I received was nowhere close to being for fair skin. It was so dark as was the concealer. I tossed both of them. I signed up as a member but now I’m not even sure I want to purchase any skincare.
Response from Beauty Pie™ - USADec 14, 2023
Hi there, Thank you for sharing your review and I am sorry to hear the shade you purchased isn't quite right for you. We have passed your comments over to our team to consider for future. We do offer shade matching, if you wish to try a different shade feel free to reach out to our team at [email protected] and we can help match you. I have reached out to you over email as well to discuss this further. Best wishes, Ivy from Member Happiness Beauty Pie
LCB
Not terribly impressed with the inability to return product or response. BP's response was basically "oh well, it's a personal preference - here's a small credit". The product smells like chemical; it's truly awful. Once applied, it appears patchy. It will go right in the garbage and is a waste of money.
Response from Beauty Pie™ - USADec 14, 2023
Hi there, Thank you for sharing your feedback and I am sorry to hear you wish to return this item! At the moment, we only accept returns on products that haven't been opened or used. We do state this in our terms and conditions as well as our help center page on site. In addition, this product isn't scented however we appreciate you haven't enjoyed this therefore we have passed your feedback over to our team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie
