Laura
Fees & lack of clarity
I get the membership fee, but when you sign up, it’s very unclear that the purchase limit is linked to the “retail price” and not what you’re actually paying. I liked the products well enough, but between the membership cost & the fact that shipping is $8, you’re basically paying $20 on top of whatever is charged. I ended my membership because I just wasn’t convinced of the value.
Response from Beauty Pie™ - USAJun 24, 2021
Thank you for taking the time to leave an honest review on your time with us here at BEAUTY PIE! We hope you enjoyed the purchases you did make and they worked well for you! I am so sorry to hear that there was a bit of confusion around our pricing layout, we do appreciate this feedback! Please be assured that we always want to make sure that our lovely customers know what they are paying for! Upon joining, you will pay a monthly or annual membership fee which allots you a certain amount of monthly allowance. When purchasing product, they Typical Price of the products is what is deducted from this allowance and the reduced Member Price is what you would pay at checkout! We also provide price transparency breakdowns on each product page! We do apologize if that was not made more clear upon joining us! We are always happy to answer any pricing or membership questions by reaching out to us at [email protected]! Thank you again for your honesty and feedback!



