Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAOct 7, 2023

Hi there, Thank you for leaving your review, we are thrilled to hear you have been loving the Superdrops Brightening Niacinamide serum! Thank you so much for your feedback, I have passed this over to our Product Development team. This pairs nicely with our Superdose Vitamin C serum and our Youthbomb Radiance Concentrate for an active packed anti aging routine! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 7, 2023

Hi there, Thank you for sharing your review, I am sorry to hear you aren't able to find any stock of a product on our US site. I have reached out to you over email to discuss this further with you. We look forward to hearing your feedback on our products in future! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 4, 2023

Hi there, thank you for leaving your honest review. I have passed your comments over to the relevant departments to consider for future. I had a look into your account and can see we sent you a reminder email for your membership payment on July 17th. If you wish to cancel your membership with us, you can now process this from within your account. If you have any questions, please don't hesitate to reach out to our Member Happiness team. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 2, 2023

Hi there, Thank you for taking the time to share your thoughts on our current policies. If you would like to provide further feedback on why you consider these insufficient, please do reach out to us at beautypie.com/contact, and I will ensure that your feedback is shared with the relevant teams to be looked into. In the meantime, our full delivery information and our return policy can be found on our Help Centre. Please do not hesitate to reach out to us directly if there is anything we can help you with at this time. Best wishes, Emma Member Happiness Team Beauty Pie

Response from Beauty Pie™ - USASep 25, 2023

Hi there, Thank you for leaving your review and I am sorry to hear you haven't noticed much of a difference with the product(s) you have tried. With the majority of our skincare products, our trial users have tested this on a 4 week basis or even longer! Therefore, I would suggest using them for at least 30 days to see all the benefits within the product! If you would like any assistance choosing out your products, our Member Happiness team is always happy to help or we do offer virtual consultations with our skin experts! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 25, 2023

Hi there, Thank you for leaving your review and I am sorry to hear the product you tried wasn't quite what you hoped for. We do have many different products across our skincare and makeup categories. For example, we have plenty of different moisturizers to suit all different skin types, problem areas, desired textures and benefits. We offer complimentary virtual consultations with our skin experts if you wish to have some recommendations for the most suitable products! Our cruelty free luxury beauty products are often custom-made by the best chemists, noses, aromatherapists and skincare and product development experts! However, I will pass your comments along to our team to consider. We appreciate all feedback! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 25, 2023

Hi there, Thank you for leaving your honest review. Please be assured that, there is no implication that any of our products are unsafe to use, they have all been rigorously tested and meet all specifications and regulations in order to be sold as a cosmetic in both the UK and the US. We do list all ingredients on site for each product, if you have any questions about the ingredients feel free to reach out to our Member Happiness team and we would be happy to help! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USASep 6, 2023

Hi there, Thank you for sharing your review and I am sorry to hear about your disappointment with our shipping. Our standard delivery in the US costs $8.27 for all orders, or is free on orders over $50.00. Therefore, if you ordered a small item or a large item under $50.00 this wouldn't change the costs of shipping unfortunately. I have reached out to you over email to discuss this further so I can investigate this with our team. Best wishes, Ivy from Member Happiness Beauty Pie