Beauty Pie™ - USAReviews of beautypie.com

I didn't like the shade that I received and it caked a bit under my eyes

Did not receive the correct product

I enjoyed looking through your catalog of items and purchased a set as well as an additional moisturizer. I order at the end of December and still have not received anything. I realize I’m on a 60!day membership trial, but it makes it hard to utilize when I have been able to try any of the products I purchased.

Unfortunately, the product arrived with some of the makeup seeping from the top of the bottle. I wiped it up and it still leaked on to my vanity. Not sure what to do at this point because I don't feel comfortable traveling with it.

I ordered an item that I had seen from a YouTube influencer. I was excited to try it. Ordered the Light/Medium, received the Medium/Deep. First order, 1 item, and it was wrong… Back and forth on emails, and still waiting for the item I ordered.

It’s too soon to say how I like the products I ordered. The shipping time was extremely long. It took two weeks for me to receive my package. I know whenever something is shipped DHL it’s going to take forever. If the products are good, I will continue to order, but wanted to make sure someone knows that this is definitely a factor in my satisfaction.

Im a new beauty pie customer. I placed my first order and somehow, despite looking over my items before I hit purchase I managed to purchase a product and the color was not the color I needed. When the package arrived I opened the box and saw the color of the product in the pot and immediately knew I accidentally ordered the wrong color. Well, I went through the process of starting a return. I wanted to do an exchange. I naively took for granted that when I paid for a membership to a beauty company the least I would be able to do was exchange and send the product of the wrong color back and get the right color. Well, to my disbelief, because I was honest and truthful and said up front that I opened the box, I was told I not only couldn't do an exchange but I couldn't even get my money back and order the right product color once the refund was issued. I won't be continuing to use this company and that is too bad because It seems they have products I would use. But in today's excess of buying and lack of attention to detail, the world uses for everything. When I see how many companies ship out the wrong items all the time and the customer (me) and I have to eat the costs on my end (prices going up) because companies don't hold the employees who pack wrong orders accountable and do what businesses have been doing for decades which is write the employee up and if the employee doesn't do better then the company should do what has been done for decades which lay that employee off for not being able to do the tasks of a job. but instead, the employee gets to keep their job, my prices go up while the employees make ridiculous salaries or hourly wages, and everyone but me keeps on moving. When I find a company that isn't willing to work with their customers ESPECIALLY one who pays to be a member and to buy products at a better price when the customer still wants to do business with them, I can't support this type of thing. I am human and from time to time I can admit I make mistakes. If the tables were turned and Beauty Pie sent the wrong products or too many products I would extend the courtesy of alerting them of THEIR mistake and work to make it right. It's a sad world I live in that it's this way. It is what it is.

Formulations of the lipsticks and pencils are lovely, but the colours of both are far to orange for me to wear.