BeautylishReviews of beautylish.com

I have not yet rec’d my order or notification that it has been shipped. My order was made on Feb 28 and today is Mar 5.

Still haven’t gotten my order so I can’t review. This time around the order is shipping very slow.

Guys be aware of Sofort payment application!! It's not safe at all. They charged my money 2 times while my order has been cancelled!!! Useful Share Anastasia

I have a certain card on my paypal account set as a preferred card to charge when making online purchases and they charged a different card on my paypal acct that is not a preferred card and so that I will not be doing business with them anymore. Well then explain to me why when I bought the product on JSC website it charged the correct card but when I tried it a second time with you and had the preferred card set too my credit card I wanted you guys to charge you charged my debit card again . So tell me again I was wrong no you are wrong

Dear Beautylish would you like to check my order KQBW-QPL4,it's almost 2 day i'm waiting my parcel...status have writing that my order already delivered...but untill today i'm not setting my order...i have ask my neighbour,but no One know about my parcel...ask them post office,they say my item already given to me??but i'm not received anything...i'm scare if someone used my details and sign...please help me..🙏 I already message then untill now Don't have a respond..they think i'm trying to lying them...very bad...i already ask for the cancelation but still Ignore my request....no replacement...and i need to pay the thing that i not used and get!very dispointed!

I used to love the site until I had to contact customer service. I ordered a lucky bag, and there was a razor blade hiding in Sugarpill lipstick packaging. I nearly cut myself with the rusty, possibly disease infected blade and immediately contacted customer service. They were quite rude and unhelpful. They were slow to respond via email and I had to constantly contact them in order to get a resolution. A little transparency or updates about the investigation would have been helpful. They only offered a replacement lipstick, but I wanted the entire shipment replaced knowing it could have been tampered with. After escalating my case to the supervisor, I was issued a refund and asked to never shop there again. I found it all really strange. If they responded quickly and were apologetic, I would have continued doing business with them. However, I got a weapon in my package and they closed my Beautylish account. I'm just really confused by all of it.

сделала заказ на черную пятницу. Номер моего заказа X6PQ-23P6. Моя посылка уже 2 недели не отслеживается. Когда я обратилась за помощью на этот сайт, мне ничего нормально не ответили. Я выбросила деньги на ветер. Я возмущена. Еще нигде так отвратительно не общались с клиентом как со мной. Вы отсылаете заказ в Россию не качественно. Передаете фирме которая уже 2 недели не отвечает мне и задерживает мою посылку. Вы не даете никакой гарантии того, что посылка до меея доелет. И не делаете возврата денежных средств. У меня ощущение что меня обманули. У вас ужасный сервис. И меня расстрвивает что вы не на стороне клиента. И вместо помощи я получаю глупые ответы. Где моя посылка? Почему вы не можете ее найти и помочь мне? Не я выбрала эту службу доставки, а вы. И вы должны заставить их найти мой заказ или вернуть мне деньги.Спасибо что испортили мне рождество и украли мои деньги. I made an order for Black Friday. My order number X6PQ is 23P6. My parcel is untraceable for 2 weeks. When I asked for help on this site, I was not helped. I threw the money away. I'm furious. Nowhere else has a client been treated more abominably than I have been. You send the order to Russia is terrible. You pass the company, which has not answered me for 2 weeks and delays my parcel. You give no guarantee that the package will reach me. And don't make a refund. I feel like I've been cheated. Your service is terrible. And it bothers me that you're not on the client side. And instead of helping, I get stupid answers. Where's my package? Why can't you find her and help me? I didn't choose this delivery service, you did. And you have to get them to find my order or give me back my money.Thank you for ruining my Christmas and stealing my money.

Very annoyed that an order I placed on December 7th still hasn’t shipped. The order I placed December 5th shipped same day. The order placed on the 7th I really needed for a gift this weekend. Feel very defeated that I won’t have it. Now I’m going to have to ship the gift to my family and risk it breaking from transit again.