BeautyboxkoreaReviews of beautyboxkorea.com

While being ridiculously slow to ship, BBK had the notion to e-mail during that “warehouse time frame“ regarding bank withdrawals. When asked they brushed these emails off to automatically sent spam their customers should just expect. No tracking info updates throughout any of this long shipping period and then the package was sent to the wrong address due to their error and retuned to Korea with no follow up from BBK at all. They appear to be unaware that international buyers are helping them run a business and instead are more than happy to cause their own customer issues. Fortunately did not spend more than two hundred with BBK. If you have time to see how awful they are then use them if not, shop elsewhere. Would never recommend this long drawn out experience to anyone.

This website is incredible and my absolute favourite. They have everything you can even imagine when it comes to Korean beauty and brands. The best thing about them is that they have a lot of limited edition items and special sets that you can only find in Korea! As well as a lot of special promotions and gifts. It’s literally a dream for an enthusiast like myself. Their prices are also very reasonable. The packages are well packed, they have a wide variety of shipping options that are not too expensive and their customer service is amaaaaazing and fast in responding! I’ve been ordering from them for YEARS now and I’ll keep ordering as they’re one of the best sites to shop for your KBeauty needs. Highly recommend!

I ordered over $300 worth of products from them. I opened a case on the payment service because it doesn't mention anywhere when and how the items would be shipped. I let them know it's rude to leave customers on limbo, I had been waiting 8 days and the order was still "collecting". Once I had opened a case they were quick to respond, and said "we'll ship your order tomorrow IF YOU CLOSE YOUR CASE." Those familiar with the payment service should know that closed cases can not be reopened. So I escalated the claim and said they have no right to threaten me with a package to close the case. As soon as I escalated the claim, they provided a tracking number! But one simple google search told me it was a non-existent tracking number. They are scammers. Buyers be aware.

I've had a great experience with this website. Ordered for Black Friday 2019 (nov 29) and received my order right after Christmas (dec 27). It's worth the wait since a lot of the products are hard to get from other sites. Everything was packed properly, tracking was efficient, the website maintained conversation with me for out of stock products and refunded the difference... Great customer experience and I will definitely order again in 2020!

I have ordered from BeautyBoxKorea a total of three times in Fall/Winter 2019. Every time, the items were brand new, authentic, and carefully packaged with a lot of bubble wrap and foam sheets. Although the orders took a while to arrive to where I live (USA), the customer service were always polite, understanding, and quick to reply. They have a lot of rare items that are available online soon after they are released in Korea. The shipping fees may be high for some people. In conclusion, my experience ordering from them were more than pleasant, and I will definitely order from them again!

Patronized twiced, never been better Pros: + Can request any kbeauty item, just give the links in their forum page + Quite fast in replying queries and uploading your requests + You can choose your own shipping method according to your preferences + I received bonus items from my purchases which is always nice + Very safe packaging Cons (not actually for me, but maybe for other people): - Takes 1 week-ish to get their supplies which makes sense, because even if I order stuff online in UK like Revolution, superdrug and stuff sometimes it took 1 week to arrive after the order date. Then they will pack the item and send it to us when everything is ready to dispatch. - They don't cover up your customs fee, so it is preferrable to buy things in bulk in BBK so the customs VAT / fee + Royal Mail fee won't feel as much burden :(

I've been ordering from BBK for over 2 years now and they've been my favourite supplier since. Why? - they offer the LARGEST range of beauty products with competitive prices - Customer service replies to you within minutes - Product request available - Parcel well wrapped with plenty of samples inside However, they TAKE A LONG TIME TO DISPATCH YOUR ITEMS. Sometimes it takes OVER A WEEK. Which is absolutely atrocious. Especially for an online K-Beauty supplier!

Even though they aren't as large as the other K-Beauty suppliers in Korea. One thing that I found very unique about them is that you can actual buy miniature versions/sample size of certain products. I found my first order with them a very pleasant experience and they were quick to process/ship my order to the United States. In terms, of shipping fees you would have make comparisons with the other K-beauty suppliers and choose the k-beauty supplier that best suits your needs. One thing that I appreciated very much and made me feel good was that in my first order they included a small packet wrapped with samples that said, Thank You. Would recommend them for certain products and buy from them again!!