BeatportReviews of beatport.com

schnelle bearbeitung der anfrage. excellenter support

Firstly a great catalogue of music, the curated lists are also great helping discover new artists. Also the customer support to date has been excellent, I signed up to the more basic rather than advanced service and customer support (Cory was my helper) were excellent at responding and helping me adjust my account.

Great portal for electronic music with amazing selection. And very helpful customer service when/if needed.

I've been using Beatport for ages and sometimes a small hiccup occurs. I recently had one recently (the image I uploaded for my monthly chart which, for some reason, did not appear on the chary) I informed the customer service, and their advisor Cory solved it reasonably quickly and informed me in a gentle manner.

After years of back and forth between people, distributors etc I have finally had my artist name changed with the help of a customer service rep named Roberta. The experience was not only extremely quick & flawless but it resolved a deep issue that had been bugging me & fans for years. To have to finally resolved is huge for me & has honestly made my year! Thank you so much!

I had a cart full of tracks to buy on the Black friday sale recently, but the 30% off code being advertised on the website wasnt working for some reason, emailed customer support and waited. After a day or so I ended up just buying the tracks at full price, and a day later when Beatport customer service got back to me, I told them don't worry about it, I already paid for the tracks. Well, I got a response back saying that they will be refunding me for the 30% that I would have saved! That was a really nice gesture, one I wasnt expecting at all. Very happy with the service, thanks again!

Saw I was accidentally subscribed to beatsource under 2 accounts for months. Described the situation to the support team and they refunded and resolved my issue very quickly! Highly recommend and the streaming services while DJing are second to none!

My experience with customer support was excellent. Throughout the whole process, I felt confident in the Beatport team and their knowledge. What really surprised me was their commitment to solving the issue. Thank you very much! Toni